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Booking Consultant

5 months ago

London, United Kingdom Cavendish Professionals Full time

Cavendish Homecare are recruiting for a Bookings Consultant to join our team.

At Cavendish, we believe in investing in our team and ensuring that they are supported during their time working with us. We are always looking for experienced, highly skilled people to join our team and enhance the service we already provide.

**Responsibilities**:

- Working with a highly professional team of Healthcare professionals focused on achieving the most positive results for our Private clients.
- Learn the trade, understand the sector, types of professionals, different vacancy types, projects and care settings associated with the division.
- Work alongside a strong bookings team.
- Act as a main point of contact for clients, nurses and carers.
- Inbound and Outbound Customer Service Calls.
- Allocate work to nurses and carers with guidance from management.
- Manage nurses’ and carers’ rotas.
- Take initial enquiries from new patients or their representatives.
- Accurately maintain the staffing database.
- Some additional tasks may include front of house duties; writing up care plans and risk assessments on behalf of the clinical team; visiting care givers and patients across London; document controlling; supporting with audits; compliance work to help maintain the highest standards; assist with payroll.

**Requirements**:

- A general interest/desire to work in the care industry.
- A professional and confident people person with excellent written & verbal communication skills.
- Strong attention to detail.
- Positive and proactive.
- Ability to self-manage and take direction when given.

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Work Location: In person