Visitor Services Assistant

4 weeks ago

Southampton, United Kingdom Connect2Hampshire Full time

**Job Purpose**:

- To enhance the Manor Farm experience through inspirational and informative visitor engagement. Interpreting & demonstrating the history of the farmhouse, cottage, and wider farm to visitors.
- To support the planning, preparation and delivery of a full events and activity programme throughout the year, with high levels of interaction and enjoyment for our targeted family audience.
- To support and deliver the Manor Farm education programme, delivering engaging & educational sessions to visiting schools.
- To support and deliver pre-booked activities and clubs.
- To ensure the daily presentation of the farmhouse, cottage and associated buildings is delivered to the highest standard.

**Role Responsibilities**:
**Visitor Engagement - Events & Heritage**
- Bringing the Manor Farm story to life in a creative, engaging, and informative way, using a wide range of tools such as presentation, interpretation, and role play.
- To present social history in a way which is engaging for children, creating new ways to inspire the next generation.
- To assist the Visitor Services Officers in developing Manor Farm's heritage activities ensuring they are carried out consistently to the very highest standard.
- To produce & deliver safe and engaging craft activities for children and to increase the time visitors spend within the farmhouse, cottage and associated buildings.
- To assist with documenting the history and stories of Manor Farm and its people.
- Speaking directly with visitors, listening to feedback, and receiving ideas for development. Answering questions, understanding what improvements people would like to see and acting as a role model to those around you.

**Visitor Engagement - Learning & Engagement**
- To feedback and help develop the education offer.
- Occasional requirement to handle and feed the farm animals.
- Work towards our ongoing projects to improve our visitor interaction.
- To assist with school and group bookings. Meeting teachers to discuss their visits and answer any questions.

**Operational Requirements**
- Assisting with volunteer selection and supervision.
- To be directly responsible for the day-to-day care and presentation of the farmhouse, cottage and associated buildings. Including the Manor Farm collection of historic artefacts, some of which are accessioned museum pieces
- To research the artefacts and the stories associated with them, creating new and engaging ways to cascade those messages to Manor Farm's visitors.
- To work and ensure others work in a safe manner in line with policy and guidelines.
- To use farm vehicles appropriately as required.
- To work with the Visitor Services Officer to ensure the farmhouse, cottage and associated buildings are maintained in a safe and suitable condition, reporting any defects in a timely manner.
- Acting as a keyholder, to open and close the farm buildings as required.

**Risk Management**
- Continually ensuring that the collection of historic items is safe for both staff, volunteers, and visitors
- Ensure safe working practice within the parameters of both local and County Policy and acting as role model to those around you.

**Essential Qualifications, Knowledge, Skills and Experience**:

- Outgoing friendly personality, with a positive attitude
- Confident public speaker
- Happy to wear period & seasonal costumes when required
- Interest in history & an enthusiasm to learn
- Maths & English to GCSE or equivalent
- Knowledge of basic IT Windows software
- Ability to move around the historic location including using stairs which are narrow and relatively steep
- Ability to cover a regular shift pattern including alternate weekends & some bank holidays. Available to work during school holidays. Working hours 9am to 5.30.
- First aid trained or happy to receive training
- Experience delivering education activities or a desire to learn.

**Working Conditions**:
The following section provides an outline of the working conditions that may be encountered in this role:

- Flexible working pattern including weekends, bank holidays, school holidays and occasional evenings.
- Historic work location including using stairs which are narrow and relatively steep
- Display Screen Equipment User
- Work Environment includes: Sun exposure, Lone working, Outdoor work, working with animals.
- Costume, uniform and Personal Protective Equipment will be supplied
- Driving to include: All-Terrain Vehicle (ATV), Hampshire County Council badged vehicle, use of own vehicle for work purposes
- COSHH (Control of Substances Hazardous to Health), Biological Hazards to include: Animals / birds / reptiles, Vermin control, *Aflatoxins, Moulds / Fungi such as mouldy vegetable matter / bird handling, Human blood or human bodily fluid such as First Aid,Soil, Waste (Environmental Contact)

  • Health Visitor

    4 weeks ago

    Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

    Job summary We are passionate about providing remarkable care and we are looking for people who share our mindset, here in Hampshire's Health Visiting Service. We encourage staff to be innovative and challenge the norm. If you are a Health Visitor and you are looking to join a thriving, diverse, innovative service which puts children, young people,...

  • Health Visitor

    6 days ago

    Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

    We are passionate about providing remarkable care and we are looking for people who share our mindset, here in Hampshire's Health Visiting Service. We encourage staff to be innovative and challenge the norm. If you are a Health Visitor and you are looking to join a thriving, diverse, innovative service which puts children, young people, and their...

  • Summer Marina Assistant

    4 weeks ago

    Southampton, United Kingdom MDL Marinas Full time

    **Are you looking for Summer work this year whilst still enjoying being outdoors? MDL Marinas are recruiting Summer Marina Assistants for work between April and September 2023 (inclusive) read on to find out more.** **We have several positions available in the Southampton area at our following sites**: - **Ocean Village Marina**: - **Hythe Marina...

  • Summer Marina Assistant

    1 week ago

    Southampton, United Kingdom Mercury Yacht Harbour Full time

    Marina Developments Ltd is the UK’s leading Marina operator. Situated on the River Hamble. Mercury Yacht Harbour is an extremely busy and popular visitor destination, and we aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day. To assist with this we are looking to engage...

  • Contract and Service Development Officer

    2 weeks ago

    Southampton, United Kingdom 4Recruitment Services Full time

    Service Development Officer (Social and Healthcare) Job Title: Service Development Officer (Social and Healthcare) Service Development Officer (Social and Healthcare) £03 per hour Contract – Full Time The post holder will assist in the development of a clear integrated approach to commissioning with specific responsibility for service re-design and...

  • Service Development Officer

    2 weeks ago

    Southampton, United Kingdom 4Recruitment Services Full time

    Service Development Officer (Social and Healthcare) Job Title: Service Development Officer (Social and Healthcare) Service Development Officer (Social and Healthcare)£23.03 per hour Contract – Full Time Duties/Responsibilities: The post holder will assist in the development of a clear integrated approach to commissioning with specific responsibility...

  • Pharmacy Assistant

    4 weeks ago

    Southampton, United Kingdom PPR UK Full time

    Pharmacy Assistant in Southampton - Southampton *** **Reference ID** 17972 **Type** Full time **Category** - Pharmacy**Salary** £ 19000-£ 19000 **Job Status** Live vacancy **Posted Date** 21/03/2023 Job description **Job Title: Pharmacy Assistant** **Location: Independent Pharmacy within a hospital, [Location]** **Salary: £19,000 per...

  • Administration Assistant

    4 weeks ago

    Southampton, United Kingdom Sulzer Full time

    Services_EMEA-E690 Administration Assistant - Full Time - Southampton, United Kingdom Sulzer are looking for an Administration Assistant to support the day-to-day operations within the Southampton Service Centre. If you are highly motivated, hardworking with excellent communication and customer service skills then we have the role for you! **Your main...

  • Postroom Assistant-SO15

    3 weeks ago

    Southampton, Southampton, United Kingdom PRS Full time

    Job title: Post room AssistantShift Pattern: (Apply online only) & (Apply online only)Pay: 12phLocation: SO15KNOWLEDGE & SKILLSGood written and verbal Englishstrong organisational skillsExtremely self-motivated withAbility to seek out, manage and influence opportunities for continuous improvement and change.Has excellent communicationExcellent IT...

  • Administrative Assistant

    7 days ago

    Southampton, United Kingdom Kennedy Pearce Consulting Full time

    **Job details**: - Posted 14 April 2023 - Salary £80.00 - £95.00 per day + plus holiday pay - LocationSouthampton - Job type Temporary - DisciplineHR & Executive Support - ReferenceBBBH19800_1681481410 - Contact NameTina Byrne **Job description**: An Administrative Assistant is required to support this team of Underwriters, of this global Insurance...

  • Administration Assistant

    4 weeks ago

    Southampton, United Kingdom Southampton City Council Full time

    **Administration Assistant - Townhill Junior School** We are looking for a highly motivated, creative and enthusiastic Admin Assistant to join our friendly and hard-working team in the school office. The applicant should be a good communicator with well-developed interpersonal skills, a good sense of humour and a flexible approach. The administrative...

  • Customer Service Assistant

    2 weeks ago

    Southampton, United Kingdom Hub Co Full time

    Job Title: Customer Service Assistant Location: Southampton, UK , Summer Internship We are currently seeking enthusiastic individuals to join our team as Customer Service Assistants. This is an excellent opportunity for someone who is looking to start a career in customer service or who is interested in gaining experience in this field. No prior...

  • Roofer Assistant

    7 days ago

    Southampton, United Kingdom Infinity Energy Services Full time

    We are looking for a Roofers Assistant who has a real passion for our industry, excellent interpersonal skills, are self-motivated and uphold the highest standards of workmanship to fit solar panels for our customers. If you are looking for an interesting role that offers training and development opportunities in a growing industry, read on! What does this...

  • Assistant Service Manager

    1 day ago

    Southampton, United Kingdom Pembrook Resourcing Full time

    Assistant Service Manager Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team. The role - The successful candidate will assist in taking leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service...

  • Assistant Service Manager

    2 days ago

    Southampton, United Kingdom Pembrook Resourcing Full time

    Assistant Service ManagerPembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team.The role -The successful candidate will assist in taking leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service...

  • Assistant Service Manager

    1 day ago

    Southampton, United Kingdom Pembrook Resourcing Full time

    Assistant Service ManagerPembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team.The role -The successful candidate will assist in taking leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service...

  • Roofer Assistant

    1 week ago

    Southampton, United Kingdom Infinity Energy Services Full time

    We are looking for a Roofers Assistant who has a real passion for our industry, excellent interpersonal skills, are self-motivated and uphold the highest standards of workmanship to fit solar panels for our customers.If you are looking for an interesting role that offers training and development opportunities in a growing industry, read on!What does this...

  • Customer Service Assistant

    4 weeks ago

    Southampton, United Kingdom Vanguard Ventures Full time

    Join our team as a Customer Service Assistant and embark on a rewarding journey of providing exceptional customer service. We are seeking a dedicated individual to warmly greet our valued customers, share product insights, and guide them through a delightful shopping experience. If you thrive in a fast-paced environment and love interacting with people, this...

  • Customer Service Assistant

    4 weeks ago

    Southampton, United Kingdom Vanguard Ventures Full time

    Join our team as a Customer Service Assistant and embark on a rewarding journey of providing exceptional customer service. We are seeking a dedicated individual to warmly greet our valued customers, share product insights, and guide them through a delightful shopping experience. If you thrive in a fast-paced environment and love interacting with people, this...

  • Customer Service Apprentice

    4 weeks ago

    Southampton, United Kingdom Solent NHS Trust Full time

    We are looking for a well organised and highly motivated full-time person to complete a Level 2 Customer Service Apprenticeship with Chichester College within our 0-19 Integrated Public Health Service based primarily at the Adelaide Health Centre, on the Western Community Hospital Campus in Southampton. At commencement of the apprenticeship you will be...