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Business Support Administrator
4 months ago
Are you looking for a rewarding job with a company that cares about its people as much as its customers? Are you looking for a job that could turn in to a career?
An opportunity has become available to join our Customer Fulfilment Centre (CFC) as a Business Support Administrator.
Based on site the purpose of this role is to carry out administrative support activities to a high standard and within deadlines. Your main duties will include the production of purchase / sales administration including invoices, delivery notes, purchase orders& cost coding of invoices. You'll be responsible for dealing with all incoming post, as well as acting as a first point of contact for internal customers and external suppliers.
Working with a team you'll deal with queries and requests in a professional, efficient manner will also be parts of the role and you'll be keen to adopt a customers first approach and actively work to improve the quality of service we deliver.
You'll look after the maintenance of accurate Health and Safety records for inspections and carry out ad-hoc audit and quality checks of CFC processes in accordance with documented procedures. The role contributes to the efficient running of the CFC and providesa key service to internal and external stakeholders.
We are looking for someone who is passionate about delivering excellent customer service and has the ability to be a team player. You'll also need to be able to multi-task and have a flexible attitude to support other areas of the business.
You'll be someone with customer focus administration experience, be familiar with MS Word, Excel and Outlook and be willing to train on new things.
People skills are essential in this role, both in dealing with our members and working as part of a team. Some experience of working towards goals or performance measures, as well as good organisational and communication skills would be advantageous.
Working hours are 8am - 4pm & 9am to 5pm Monday to Friday onsite on the Heathcote Industrial estate between Leamington and Warwick with free parking available
**What's in it for you Our benefits include**:
- 25 days holiday a year plus bank holidays and ability to buy / sell holiday_
- Annual pay review_
- Personal Pension scheme_
- Annual Success Share scheme_
- Large range of family friendly schemes, including maternity, paternity and shared parental leave_
- Extensive well-being support_
- My lifestyle retail discounts _
- Service recognition scheme_
Coventry Building Society has grown into the second largest building society in the UK. We’re a national society, with local values and loyalty, and a caring family ethos. The best way to judge a company is based on what the people who work there say as we’rerated certified by Great Place to Work from our recent employee survey.
What makes us such a rich and progressive place to work is the huge variety of people in our teams. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you’ll bringto us we see as a real source of strength.
We are committed to promoting a diverse and inclusive community, where you can succeed as your whole self.
We also offer not only fulfilling jobs and exciting career opportunities but a place where everyone can belong and feel proud to work. As an employee, we have a great benefits package and you're encouraged to take control of your career. We invest in our people,with regular opportunities for training and development. And later, if you’re looking for a new challenge, we actively champion internal progression. We’ve got a whole range of different ways to support you, both in your role and wider well being
