Mature Business Support Officer

5 months ago

Wolverhampton, United Kingdom Eclipse Properties Ltd Full time

**Company Description**
We are a service provider for Local Authorities, providing semi-supported accommodation to 16-18 year looked after children.

This position would suit a mature individual who can bring their qualifications and experience working in a fast-paced admin environment to this role, showing initiative, introducing effective systems and driving business support of the company forward.
**Job Description** Pay**:
£11.50 - £12.00 Per Hr

**Hours**:
Monday To Friday 9.30 am - 5.30 pm

**Essential Skills Required**
- Must be proficient in using Outlook, Word and Excel, Note taking, taking meeting minutes and compiling.
- ** 12 months experience of working in an admin role**:

- Excellent organisational, communication and writing skills
- The ability to work independently and in a team
- Good time management skills
- Flexibility with attitude and shift patterns
- Empathetic individual, who will relate to our service users.
- Someone who can absorb and process information quickly and effectively
- Data Entry experience - speed and accuracy essential
- Excellent telephone manner
- Able to prioritise workload.
- Attention to detail
- Able to use own initiative.

**Desirable Skills**
- Full Driving license
- Business Administration qualification Level 3 or above.

**Duties include**
- Ensuring the office is run methodically and organised so that the business can run smoothly.
- Filing, photocopying, scanning, making new files for young people, staff and properties.
- Carrying out regular file audits to ensure all files are up-to-date and include the information required. If information is not present, locating missing information and obtaining this to add to files.
- Managing queries and requests for information, drafting and co-ordinating effective responses as appropriate from staff, external agencies and local authorities.
- Organising and co-ordinating meetings, events and communications to ensure these run smoothly and achieve their purpose.
- Taking minutes for meetings and uploading to staff portal.
- Purchasing office stationery and equipment when requested/authorised by a manager.
- Using internal software systems: MeLearning, WebFleet and Compliance Systems and Staff Portal on website (Extensive training will be provided).
- Ensuring confidentiality is maintained of sensitive information at all times.
- Supporting registered manager with staff inductions.
- Carrying out all duties the Manager may request of you as and when required.
- Presenting a flexible attitude towards issues that arise through the day and being able to prioritise when this happens.
- Build effective relationships with colleagues and customers internally and externally to ensure smooth delivery of tasks and activities to provide high levels of customer services.
- Able to respond to allocated work independently and refer more complex problems to a more senior manager.

**Qualifications** Qualifications required**
- ** GCSE ENGLISH AND MATHS IS ESSENTIAL.**:

- ** Business Administration/Personal Assistant qualifications.**:

- Training within child protection, challenging behaviour, substance misuse, health and Safety, risk will be provided by the company for compliance purposes.
- Update training will be provided by the company._
**Additional Information** How to Apply**

This job description indicates the main duties and responsibilities of the post and it is not intended as an exhaustive list.

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