Outpatients Receptionist

An opportunity is available for 37.5 hours monday to friday working 0800-1600/0830-1630/0900-1700 depending on rota requirements and will be based at County Hospital Outpatients Reception

First point off contact with the public and other colleagues

Checking in patients and ensuring demographics are correct

Directing patient to the correct area in order to see the Consultant/ Nurse

Prepping the paperwork in order for the Consultants to advise on the best care for the patients

Completing the outcomes following clinics to ensure the patient is either discharged from clinic or adding to the correct follow waiting list so any further follow ups can be arranged in time order following Consultants advise

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

First point off contact with the public and other colleagues

Checking in patients and ensuring demographics are correct

Directing patient to the correct area in order to see the Consultant/ Nurse

Prepping the paperwork in order for the Consultants to advise on the best care for the patients

Completing the outcomes following clinics to ensure the patient is either discharged from clinic or adding to the correct follow waiting list so any further follow ups can be arranged in time order following Consultants advise