Credit Controller
3 weeks ago
Credit Controller
Victor Finance specialises in the commercial finance industry, and due to the next planned phase of growth we have an exciting opportunity for a Credit Controller to join our team. This position is well-suited to a highly motivated and positive person who is looking to work in a busy team to achieve the collective and personal goals.
Victor Finance was established in 1985 and is one of the largest commercial finance brokers in the UK.
This is a great opportunity for a forward thinking highly motivated individual to become part of a long-standing well-established company with a varied and self-developing role.
We have a strong family feel to the business which has been the foundation for our success and the company has proud roots in Northern Lincolnshire whilst supporting businesses across the UK.
We truly believe that it is our people that make the difference and if you are someone that wants to be part of our next chapter then we would love to hear from you.
“Aim high. We’re here to support you.”
**Responsibilities**:
- Responding to customer queries
- Adhering to Credit Control procedures to collect outstanding debt.
- Pursuing customers whose payments are overdue, by telephone and letter, and placing on stop where necessary.
- Monitor and maintain customer credit limits, ensuring they align with company policies and risk tolerance.
- Initiate and follow up on overdue payments, utilising effective communication skills to resolve payment discrepancies and issues.
- Collaborate with sales brokerage teams to address customer inquiries and disputes related to billing and payments.
- Work closely with legal and collection agencies when necessary to escalate overdue accounts.
- Allocate payments received for specified accounts.
- Proactively manage the reduction of the company's outstanding debt.
- Build and maintain relationships with clients throughout the credit procedure to maintain a positive customer experience.
- Ability to manage your own diary and workload effectively.
- Ensure statements are sent in a timely manner.
- Escalation of any issues and queries in a timely basis to team leader/manager.
- Ad-hoc duties as and when required
Experience/Skills Required
- Proven experience in credit control or a similar role preferable.
- Detail-oriented with a focus on accuracy and completeness.
- Confident and polite telephone manner with the ability to forge & develop business relationships in order to retrieve debt.
- High organisational skills
- Interpersonal skills
- Written/Verbal communications skills.
- Adaptability.
- Good Judgement.
- Team player.
- Computer literate including MS Excel.
- ‘Can do’ attitude.
- Self-motivated.
- Keen to develop and grow with the business.
- Be able to accurately maintain customer contact, payments, and records.
**Job Types**: Part-time, Permanent
**Salary**: £12,000.00-£15,000.00 per year
Expected hours: 20 per week
**Benefits**:
- Free parking
- Health & wellbeing programme
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 04/04/2024
Expected start date: 29/04/2024
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