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Witness Care Officer

4 months ago

Kingston upon Hull, United Kingdom Humberside Police Full time

**Role: Witness Care Officer**

**Department: Criminal Justice Unit (CJU)**

**Scale: SC4**

**Salary: £23,100 - £25,353**

**Location: Clough Road, Hull**

**Hours: 37 hours**

**Contract: Permanent**

**Please note, we are recruiting for succession planning purposes**

Are you experienced in dealing with sensitive and emotive situations? Would you like to take on an exciting but rewarding role by providing support to victims and witnesses of crime? If so, we have a great opportunity for you

You will act as a single point of contact between victims, witnesses and relevant agencies and you will provide case work and general administrative assistance to the Witness Care Unit.

You will be responsible for general admin duties such as updating file details accurately onto databases, producing letters and reports, and use various police systems to input and extract information.

**What is Required?**
- Educated to GCSE standard or equivalent.
- Experience of working with the public, incorporating problem solving and dealing with sensitive and emotive situations.
- Experience of using computers to input, amend or retrieve information.
- Good oral and written communication skills including telephone skills.
- Good organisational and attention to detail skills.
- Ability to work under pressure and contribute to the work of the team.
- For further information relating to the role and tasks of this position please refer to the attached role requirement._

**Why Join Humberside Police?**

Humberside Police have policies in place to support a good work-life balance and employee well-being.

Watch our Force With Ambition video here: Humberside Police - a force with ambition - YouTube

**Further benefits are;**
- Generous annual leave allowance
- Training and development opportunities
- Access to a range of occupational health facilities
- Employee assistance service (accessible 24/7)
- Flexible working where applicable
- Generous pension scheme
- Blue Light Discount
- Gym Membership
- Cycle to Work Scheme
- Free on-site car parking

**Further Information**:
**Closing Date: Sunday 6th August 2023 at 23:55**

It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.

**Attachments**:

- Role Requirement
- Recruitment Brochure

Diversity and positive action | Humberside Police

**Job Types**: Full-time, Permanent

**Salary**: £23,100.00-£25,353.00 per year

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Hull, East Riding of Yorkshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Care home: 1 year (preferred)
- Home care: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person