Regional Health Control Desk

3 months ago


Manchester, United Kingdom North West Ambulance Service NHS Trust Full time

We are looking to recruit a highly motivated and flexible individual to join the GM System Control centre Hub Coordinator based in the Regional Operational Coordinating Centre (ROCC) at Parkway, Manchester.

You will be responsible for monitoring Acute Trusts across the region, liaising with Bed Management & Emergency Department teams in Hospitals; to develop an understanding of bed availability and overall Acute Trust status -ensuring an accurate electronic record is maintained throughout the shift.

You will also be required to monitor the crew handover process and respond immediately to any capacity issues or delays in transfer of care from NWAS to provider clinician.

The function is a key point of contact for NHS England, SCC’s, Public Health England and Department of Health.

Please note this role involves shift work, and the rota cover includes evening, weekend and night work. The majority of shifts will be 11.5hrs in duration.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure you read the Job description and Person Specification attached to the advert in full before applying.



  • Manchester, United Kingdom North West Ambulance Service NHS Trust Full time

    We are looking to recruit a highly motivated and flexible individual to join the Regional Planning team based in the Regional Operational Coordinating Centre (ROCC) at Parkway, Manchester. In addition the role will provide cover in the role of a ROCC Manager and RHCD coordinator as required; to proactively monitor Acute Trust capacity and providing a single...


  • Manchester, United Kingdom Red Bud Regional Hospital Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Red Bud Regional Hospital. This individual will be responsible for providing exceptional customer service to our patients, families, and staff by resolving technical issues and providing support for our hospital's software and systems.Key ResponsibilitiesRespond to...


  • Manchester, United Kingdom Red Bud Regional Hospital Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Red Bud Regional Hospital. This individual will be responsible for providing exceptional customer service to our patients, families, and staff by resolving technical issues and providing support for our hospital's software and systems.Key ResponsibilitiesRespond to...


  • Manchester, United Kingdom Stroma Building Control Full time

    Job Advert **Senior / Principal Building Control Surveyor** **Location - Manchester** **Salary - Up to £70,000 (DOE)** **Company Car / Car Allowance, flexible schedule, hybrid working & generous benefits package** **Our Role** We are looking for a Senior / Principal Building Control Surveyor to join our Commercial team, to cover the Manchester area....

  • Credit Controller

    2 weeks ago


    Manchester, United Kingdom Portfolio Credit Control Full time

    JOB DESCRIPTION Job Title: Credit Controller Reporting to: Financial Controller Place of Work: Manchester Hours of Work: 8.00am - 4.00pm Monday to Friday ___________________________________________________________________________________________________ Purpose of Role You are responsible for the control of the sales ledger and it is your duty to...


  • Manchester, United Kingdom Health Education England Full time

    We are delighted to offer this exciting opportunity to become the Regional Postgraduate Dean in the Northwest. This is an exciting opportunity for an individual with excellent leadership and problem-solving skills, and with strong knowledge and understanding of multi-professional education. The role of Postgraduate Dean in England has evolved over a number...


  • Manchester, United Kingdom Principal People Full time

    Principal People are working exclusively on behalf of a UK-wide organisation within the Transport and Logistics industry. We are looking for a Regional Health and Safety Advisor who has experience within a Health and Safety Position and is keen to make that next career move. This position is a multi-site role covering multiple sites in Merseyside,...


  • Manchester, United Kingdom Office Collective Full time

    About the Role:We are seeking a highly organized and professional Front Desk Coordinator to join our team at Office Collective. This is a fully office-based position within a dynamic and successful law firm. The ideal candidate will play a key role in ensuring the smooth operation of the front desk and delivering an exceptional client experience.Key...


  • Manchester, United Kingdom Rendall & Rittner Full time

    Exciting Opportunity Alert! Join Rendall & Rittner as an IT Service Desk Analyst (3 Month Fixed Term Contract)Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an IT Service Desk Analyst. This is an incredible career opportunity with a fantastic...


  • Manchester, United Kingdom iomart Full time

    What's in it for me?: **Salary: £Competitive + Commission** - Supported training and development - Holiday Trading Scheme - Flexible and Hybrid working - Day off on your birthday - Enhanced paternity, maternity and adoption leave - Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discountswe...


  • Manchester, United Kingdom ESTIO TRAINING Full time

    Manchester - Posted 28 seconds ago **Ultimate Performance** **Level 3 Information Communication Technician**: **Company: Ultimate Performance** **Full Address: 8-10 Exchange Street, Manchester, M2 7HA** **Weekly Hours Worked: 37.5 Hours Per Week** **Salary: £15,000** **About the company**: Ultimate Performance (U.P.) was founded in 2009 in London by...

  • Service Desk Lead

    3 days ago


    Manchester, United Kingdom MI5 Full time

    About MI5MI5 is a leading intelligence agency that protects the UK from terrorism, cyber-attacks, and espionage. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse and disrupt threats.The RoleAs the Service Desk Lead for our Manchester team, you'll play a pivotal role in managing our service desk operations. Whether customers...


  • Manchester, United Kingdom MI5 Full time

    About the RoleWe are seeking a highly skilled Service Desk Operations Manager to join our team at MI5. As a key member of our service desk operations, you will play a pivotal role in managing our service desk operations, ensuring timely handling of customer inquiries, incidents, and requests.Key Responsibilities:Oversee the timely handling of customer...


  • Manchester, United Kingdom Hilti Group Full time

    What's the role? As the Regional Finance Business Partner/Controller you will act as the entrepreneurial business partner for the After Market Services (AMS) management team in controlling related topics by creating transparency, challenging status-quo as a guide and facilitator for value adding decisions in Northern Europe. Who is Hilti? ...

  • Workshop Controller

    3 months ago


    Manchester, United Kingdom MAN Truck & Bus UK Full time

    Do you experience within a HGV workshop environment? Have you managed teams previously? We are recruiting for a Workshop Controller to join our team in Manchester on a full time permanent basis. In this role you will supervise and work as part of the team of technicians and apprentices, ensuring job cards are processed in a timely manner and work is...


  • Manchester, United Kingdom Chess Full time €25,000

    We’re looking for a 1st Line Service Desk Engineer to join our Cloud and Devices Support team. Reporting into the Cloud and Devices Support Team Leader, this role requires an enthusiastic, committed and hardworking individual who has the ability to communicate clearly with our customers and provide first line ICT support. “Deliver exceptional 1st...


  • Manchester, United Kingdom Chess Full time €25,000

    We’re looking for a 1st Line Service Desk Engineer to join our Cloud and Devices Support team. Reporting into the Cloud and Devices Support Team Leader, this role requires an enthusiastic, committed and hardworking individual who has the ability to communicate clearly with our customers and provide first line ICT support. “Deliver exceptional 1st...


  • Manchester, United Kingdom EFM Fleet Services Ltd Full time

    EFM Fleet Services Ltd - Head Office, Manchester M22 4TE EFM Fleet Services Ltd is a well-established Fleet Management company that offers its customers a comprehensive service and due to expansion, EFM Fleet Services are looking to recruit a **Repair Desk/Workshop Controller **based at our Head office, located at Sharston, Manchester M22 4TE. Support will...


  • Manchester, United Kingdom EFM Fleet Services Ltd Full time

    EFM Fleet Services Ltd - Head Office, Manchester M22 4TE EFM Fleet Services Ltd is a well-established Fleet Management company that offers its customers a comprehensive service and due to expansion, EFM Fleet Services are looking to recruit a **Repair Desk/Workshop Controller **based at our Head office, located at Sharston, Manchester M22 4TE. Support will...


  • Manchester, United Kingdom EFM Fleet Services Ltd Full time

    EFM Fleet Services Ltd - Head Office, Manchester M22 4TE EFM Fleet Services Ltd is a well-established Fleet Management company that offers its customers a comprehensive service and due to expansion, EFM Fleet Services are looking to recruit a **Repair Desk/Workshop Controller **based at our Head office, located at Sharston, Manchester M22 4TE. Support will...