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Internal Communications Executive

4 months ago

Southampton, United Kingdom Quilter Full time

Fixed Term Contract Duration - 6 Months

What the Hiring Manager says

Our team of engagement and communications experts are committed to supporting our business in achieving its strategy and help our people to grow and thrive.

We work with and influence leaders and stakeholders across our business, and we cover it all - articulation and translation of strategy, business priorities and plans, how we’re performing and supporting our customers; all things HR including growth, development, culture, inclusion and benefits; showcasing and celebrating our wonderful people, sharing stories from across our business; and so much more.

And like so many businesses, we’re always transforming and evolving - shaping our resources and services around our key customer groups, which means there is plenty of organisational change to communicate.

We’re very people focused and always seek to understand different perspectives, asking ‘what does it mean for me?’.

In short, we’re a great group of hardworking, creative and passionate people that continuously strive to do the right thing and do it better and better

About the Role

Level: Level 3

Department: Internal Communications, Human Resources

Location: Southampton - flexible working approach

Contract type: Fixed Term Contract

Contract Duration: 6 Months

The Internal Communications Executive will support the Internal Communications Manager and play a leading role in the delivery of communications to support our people plan, including transformation and organisational change - helping to support Quilter’s strategic priorities and business requirements.

In this role you will support the delivery of the communications plans and content related to transformation initiatives. Working closely with HR, you will develop strong relationships with key stakeholders and influencers within the business including our senior leaders and wider communications colleagues including PR and Corporate Affairs.

You will gain a full understanding of the various audiences and will develop plans and key messages according to their needs, ensuring internal communications remain outcome focused and driven by the key priorities of the business as well as delivering communications that support colleagues through strategic and organisational change.

You will take a proactive approach to the end-to-end delivery of organisational change communications plans. By connecting our people to our purpose and journey, you will aim to deliver the best employee experience taking into account the sensitivity of the messages as well as the impact and needs of our people. You will also ensure a two-way communication is in place through feedback mechanisms.

You will contribute to the development and end-to-end delivery of communications and internal engagement events, collaborating with HR and other stakeholders to deliver timely, targeted, creative and effective communications, suitable for the target audience. This will involve writing content on behalf of senior stakeholders and helping to run virtual as well as face-to-face events and team meetings.

Importantly, you will be a brilliant team player in the internal communications team as well as the wider HR team and work collaboratively to help create a highly effective, positive internal communications function.

About You

Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.

Ideally you will have a solid level of experience in internal communications, planning, developing and delivering plans in support of employee engagement and transformation ad change programmes. But great writing skills, a desire to understand how our business is changing and a good grasp of what people will want to know and do, are great attributes too, as is relevant HR experience.

You will have very strong writing and editing skills, to deliver clear and concise messages to a variety of audiences. This will include understanding the complexity of a situation and developing clear and succinct key messages, scripts, talking points as well as more formal communications across our channels.

You will be highly organised, able to prioritise and work to tight deadlines.

Interpersonal skills is an important attribute for this role, including the ability to negotiate and influence others and recommending on best approach to ensure positive outcomes.

You will also be a driven, proactive, quick-learner and be delivery focused with the ability to influence and collaborate.

Most importantly, you will be passionate about the work you deliver and understand the impact on the audiences you are communicating to.

Core Benefits

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contributio