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Cctv Operator
1 month ago
**Salary**: £23,144 per annum
Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
**Closing Date**: 10 August 2023
The Role
Our security team play a pivotal role in ensuring that our students, visitors, and colleagues have a safe and enjoyable experience on campus. Integral to the work of the security team is the work of the CCTV operators. Working in a team of four you will have the opportunity for development, and we will fund your SIA licence as well as pay a 20% shift allowance on top of your basic salary.
We promote a diverse culture, and our security officers are role models in exceptional customer service and professionalism.
**We are looking for people who**:
- Act as a first response to situations in a calm and professional manner
- Liaise with stakeholders to report and manage cases effectively
- Demonstrate strong customer service skills
- Support a diverse student population from a wide range of cultural backgrounds
Previous applicants need not apply
The Person (Essential)
Knowledge, Skills and Experience
- Can demonstrate an understanding of the importance of handling sensitive data.
- Able to demonstrate MS Office skills and ability to use radios to communicate with team members.
- Previous experience of working in a customer focused environment.
Attributes and Behaviour
- Ability to embrace change, in an evolving organisation, to the benefit of the university community.
- Use clear and concise communication at all levels.
- Be able to operate on your own initiative or as part of a team.
**Qualifications**:
- Hold a current CCTV Operators licence or be prepared to achieve this during your first 12 months.
- Hold a current First Aid at Work certificate or be prepared to achieve this within your first 6 months.
NB - All training stated above is funded by the university and completed during your normal working week.
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
**Requisition ID**: 25593
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