Transport Supervisor

4 days ago

Ilkeston, United Kingdom Creed Foodservice Full time

**About Creed**

Creed is a family business, established in 1972, which is ambitious with it's growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a “two star” status with best companies. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.

**Role Details**

The Transport Supervisor will contribute to achieving excellent service levels and ensure they continue to exceed our targets. You will ensure that all customer deliveries are completed accurately and on time, and contribute to developing a customer-oriented, solutions focused team culture for a team of Circa 45 drivers.

**Some responsibilities of the role include**:

- To assist the Transport Manager to recruit, train and develop the Transport team both for new positions and succession planning in a positive, customer focused and professional manner.
- Contribute to a diverse, inclusive, solutions oriented, and customer service focused culture through coaching and mentoring the team and encouraging two-way communication.
- Listen to and share employee, customer and stakeholder feedback and review and suggest ideas and actions to improve employee engagement and Best Companies feedback
- To ensure the safe, accurate, and timely delivery of orders to the Company’s customers, by implementing and developing a robust, but flexible, delivery schedule and appropriate people and equipment resource availability.
- Manage transport routing, vehicle tracking and tacho systems and all transport related administration including vehicle defect forms, tacho downloads, VC40’s, route planning and driver pack paperwork.
- Hold regular Driver 121’s to discuss performance, provide feedback and review any recognition or issues raised, including tacho infringements.
- Conduct staff searches, appraisals and induction reviews in line with company policies and procedures.
- Contribute ideas and share knowledge that will contribute to innovative ways of working that improve company performance and employee engagement in line with the business strategy within departmental budget.

**It is essential that you have the following**:

- Strong I.T and administration skills, Numeracy, and a good level of English.
- Customer Service Focus, Excellent communication, interpersonal, relationship building and stakeholder management skills.
- An action oriented individual, who is solutions focused, can manage multiple priorities and deliver results on time.
- A good team player, with attention to detail and good problem-solving skills that follows processes in place and participates in sharing ideas for improvements.
- Experience working as a Lead Driver or Transport Team Leader ideally gained within the Foodservice sector or another temperature-controlled distribution sector.
- Experience and knowledge of route planning for Class 2 Vehicles.
- Experience or knowledge of Health and Safety, Food Safety, and HACCP procedures and ideally some experience with handling FMCG and/or temperature-controlled food products.
- Supervisory experience, and team building skills.
- Experience working to budgets and cost management strategies.
- Class 2 Licence, Current CPC and Digi Card would be advantageous.

**Job Types**: Full-time, Permanent

**Salary**: £33,500.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Ilkeston: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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