Community Support Worker

4 weeks ago


Eastleigh, United Kingdom Two Saints Full time

**Working shift between 9am and 5pm, Monday to Friday.**

**£19,993 progressing to £22,215**

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be working as part of a team to support refugees to settle into the UK by helping them to settling into their accommodation, access local services and reduce isolation. You will love helping others, have a listening ear and have the ability to adapt how you speak to suit your audience. You will be creative, find solutions to problems, and support refugees to feel safe in their new environment.

**MAIN RESPONSIBILITIES**
- You will support refugees to help get them resettled
- Implement refugee needs assessments and risk management plans
- Support refugees with advice on housing and related matters
- Liaise with housing and other agencies on behalf of refugees
- Assist with welfare benefit issues, help source household goods via various schemes and utilise any funding available
- Support refugees liaise with gas & electricity suppliers and other suppliers as necessary
- Be a key contact for refugees when they are experiencing difficulty
- Work with interpreters, colleges, training agencies, employers, Job Centre plus to help the client have access to training, education, voluntary work, work experience
- Organise and encourage refugee participation in the community
- Any other reasonable task as requested by a member of staff

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with refugees. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for refugees, homelessness and related issues
- ** Full drivers’ licence and access to a vehicle is required for this role due to the travel involved.


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