Technical Trainer

3 weeks ago

Manchester, United Kingdom Hikvision UK Ltd Full time

The key attributes and expectations of a good Trainer is:

- Experience delivering presentations and training to small and large groups of people
- Technical expert of Hikvision products and solutions
- IT network design skills, knowledge and experience
- IP CCTV system design skills, knowledge and experience
- Analogue CCTV system design skills, knowledge and experience - desirable for existing systems and migration)
- Hard working, can work independently and team player

Hikvision UK therefore requires the Technical Trainer North of England to provide a comprehensive training role utilizing the training centres in Doncaster, Glasgow & Manchester with field based training visits when required, always acting as the technical ambassador of the company and brand delivering the following key tasks
- The trainer will respond to correspondence and queries from customers and are dealt within an effective and prompt manner.
- Writing and delivering bespoke courses
- Identifying and supporting the training and development needs within partners and customers through sales team request and regular consultation.
- Provide coaching and professional development to team-members in order to enhance their product knowledge, technical acumen and technical sales skills.
- Assisting in designing and expanding training and development programs based on both the organisation’s and the individual's needs.
- Deliver and support demonstrations, training, exhibitions or roadshows relating to Hikvision products and solutions.
- Maintain and develop the companies adopted CRM system ensuring all data relating to customers, projects and support tickets are accurate and up to date.
- Attend regular training meetings to maintain and further develop new relevant knowledge and skills based on the market and the company’s products and solutions.

**Opportunities**
- You will be working with the latest cutting edge security technology and have easy access to our showroom.
- You will be working in a fast-paced environment in a supportive team who believes in a collectivist approach.

**Benefits of Working with Hikvision**
- Bonus Scheme, where you can earn up to 20% of your base salary annually
- Subsidised Food and Travel
- Life Insurance
- Health Insurance
- Dental Insurance
- Subsidized eye care
- A gift on your birthday
- Referral scheme
- A pension scheme where we will match your pension contributions
- 25 days of annual leave plus bank holidays
- Sick Pay

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Free or subsidised travel
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Experience**:

- Technical support: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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