Current jobs related to Community Lead - Edinburgh - WeWork

  • Urban Designer

    5 months ago

    Edinburgh, United Kingdom Lead Careers Full time

    **Role - Urban Designer / Senior Urban Designer** **Location - Edinburgh, Scotland** **Salary - £30K - £42K DOE** - If you're an Urban Designer or a Senior Urban Designer and looking for a role in Edinburgh, this is the ideal opportunity! - We are working with a studio who have a vacancy for a creative Urban Designer or Senior Urban Designer and the...

  • Experienced Landscape Architect

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Lead Careers Full time

    ## Lead Careers: Landscape Architect Role ### Job Summary We are seeking a talented and passionate Landscape Architect to join our dynamic team within a multidisciplinary studio in Edinburgh. This is an exciting opportunity to work on a variety of high-profile projects, ranging from urban landscapes to large-scale masterplans. ### Key Responsibilities *...

  • Experienced Landscape Architect

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Lead Careers Full time

    ## Lead Careers: Landscape Architect Role ### Job Summary We are seeking a talented and passionate Landscape Architect to join our dynamic team within a multidisciplinary studio in Edinburgh. This is an exciting opportunity to work on a variety of high-profile projects, ranging from urban landscapes to large-scale masterplans. ### Key Responsibilities *...

  • Experienced Landscape Design Professional

    6 days ago

    Edinburgh, Edinburgh, United Kingdom Lead Careers Full time

    Landscape Architect RoleLead Careers is seeking a talented Landscape Architect to join a dynamic team within a multidisciplinary studio in the UK. This exciting opportunity involves working on a variety of high-profile projects, ranging from urban landscapes to large-scale masterplans.Key ResponsibilitiesDevelop innovative landscape designs and solutions...

  • Experienced Landscape Architect

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Lead Careers Full time

    Role: Landscape ArchitectLocation: EdinburghSalary: £32 - £40KLead Careers is seeking a talented and passionate Landscape Architect to join a dynamic team within a multidisciplinary studio in Edinburgh. This is an exciting opportunity to work on a variety of high-profile projects, ranging from urban landscapes to large-scale masterplans.Key...

  • Community Coach

    5 months ago

    Edinburgh, United Kingdom Edinburgh South Community Football Club Full time

    **Post**:Community Coach **Contract Type**:Fixed Term 6 months. **Location**:South Edinburgh (Gilmerton) Onsite and some homeworking **Line Managed by/reports to**:Head of Operations **Salary Range**: Up to 25k, Dependent upon experience **Hours**:Monday to Friday (with some weekend and evening work when required) 35hours per week **This post requires...

  • Colleague Communications Lead

    5 months ago

    Edinburgh, United Kingdom NatWest Group Full time

    Marketing & Communications, Customer Colleague Communications Lead - Edinburgh, United Kingdom- Permanent- Full Time#R-00232268

  • Digital Communications Lead

    5 months ago

    Edinburgh, United Kingdom Teacheroo Full time

    Job Introduction We are seeking a creative and experienced communications specialist to join our Marketing and Admissions team, leading on digital communications. Working alongside our talented Visual Communications Lead and the Admissions Registrar, the key purpose of the role is to support the Head of Admissions and Marketing with the promotion and...

  • Colleague Communications Lead

    7 months ago

    Edinburgh, United Kingdom NatWest Full time

    Join us as a Colleague Communications Lead - For someone with a flair for creativity and innovation, this is a valuable opportunity to join our Communications function - You’ll be responsible for delivering high quality and engaging colleague communications across our Wealth businesses, including Coutts, Affluent and our Investment Centre of Expertise -...

  • Brand and Communications Lead

    7 days ago

    Edinburgh, United Kingdom My Name'5 Doddie Foundation Full time

    My Name’5 Doddie Foundation is recruiting for a Brand and CommunicationsLead to support our efforts to find effective treatments for motor neuron disease(MND).The ideal person for this role will be a proactive and engaging comms professional with at least 5 years of experience in a communications environment. You will thrive in a small (but mighty) team...

  • Community Nursing Team Lead

    2 days ago

    Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    About NHS ScotlandNHS Scotland is a leading healthcare provider with a strong commitment to delivering high-quality services to the community. Our team of dedicated professionals works tirelessly to ensure that patients receive the best possible care.

  • Trainee Sales Consultant

    7 days ago

    Edinburgh, United Kingdom The Lead Network Group Full time

    Trainee Sales Consultant Are you passionate about face to face marketing and eager to launch your career in a dynamic and thriving environment? The Lead Network Group is looking for a Trainee Sales Consultant to join our team and support our offline marketing efforts. If you're a creative thinker with strong communication skills and a drive to excel, this...

  • Trainee Sales Consultant

    7 days ago

    Edinburgh, United Kingdom The Lead Network Group Full time

    Trainee Sales Consultant Are you passionate about face to face marketing and eager to launch your career in a dynamic and thriving environment? The Lead Network Group is looking for a Trainee Sales Consultant to join our team and support our offline marketing efforts. If you're a creative thinker with strong communication skills and a drive to excel,...

  • General Manager, Community Lead

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom https:jobs-redefined.cositemap Full time

    Unlock Your Potential as a General ManagerAt Greene King, we're passionate about creating a welcoming atmosphere in our community pubs. As a General Manager, you'll be the driving force behind delivering exceptional customer experiences and growing pub sales.Key Responsibilities:Lead by example and embody our brand values, inspiring your team to deliver...

  • General Manager, Community Lead

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom https:jobs-redefined.cositemap Full time

    Unlock Your Potential as a General ManagerAt Greene King, we're passionate about creating a welcoming atmosphere in our community pubs. As a General Manager, you'll be the driving force behind delivering exceptional customer experiences and growing pub sales.Key Responsibilities:Lead by example and embody our brand values, inspiring your team to deliver...

  • Sales Associate Intern

    6 days ago

    Edinburgh, United Kingdom The Lead Network Group Full time

    Job Title: Sales AssociateCompany: The Lead Network GroupLocation: Edinburgh (On-site)About Us: The Lead Network Group is a dynamic and innovative company based in the heart of Edinburgh, specialising in generating high-quality leads for our clients across various industries. Our team is passionate about delivering exceptional service and results, and we are...

  • Sales Associate Intern

    5 days ago

    Edinburgh, United Kingdom The Lead Network Group Full time

    Job Title: Sales AssociateCompany: The Lead Network GroupLocation: Edinburgh (On-site)About Us: The Lead Network Group is a dynamic and innovative company based in the heart of Edinburgh, specialising in generating high-quality leads for our clients across various industries. Our team is passionate about delivering exceptional service and results, and we are...

  • Content, Communications and Marketing Lead

    7 months ago

    Edinburgh, United Kingdom CreditNature Full time

    Would you like to work for CreditNature; global pioneers creating a leading rewilding investment platform? We have an opportunity to be part of our small but dynamic team. **Main Purpose**: To coordinate and deliver CreditNature's marketing content, promotions, actions, and value proposition to all stakeholders via a range of media including websites,...

  • Management Intern

    1 week ago

    Edinburgh, United Kingdom The Lead Network Group Full time

    Are you looking for the next progressive step in your career?Do you like the idea of office based work but also want to develop in more of a collaborative based environment?About The Lead Network Group: The Lead Network Group is a premier event sales and management firm renowned for creating impactful and memorable events. Based in the vibrant heart of...

  • Management Intern

    1 week ago

    Edinburgh, United Kingdom The Lead Network Group Full time

    Are you looking for the next progressive step in your career?Do you like the idea of office based work but also want to develop in more of a collaborative based environment?About The Lead Network Group: The Lead Network Group is a premier event sales and management firm renowned for creating impactful and memorable events. Based in the vibrant heart of...

Community Lead

5 months ago

Edinburgh, United Kingdom WeWork Full time

**About Us**

At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.

**About the Opportunity**

Our Community team is an integral part of our business with the mission to enable our members to create their life’s work.

As a Community Lead, you are integral to the elevated member experience at your WeWork location. You will report to your building each day and will be responsible for ensuring we meet our members’ needs and maintain our WeWork global standards. In addition, you’ll ensure we deliver on our targets for an un-compromised member experience through curated events based on members’ interests, introducing members to each other for business opportunities, and creating a welcoming environment for members and their guests.

**In this role, you’ll**:
**Membership Engagement & Retention**:

- Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience.
- Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
- Follow up in person with all members who’ve submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative Medallia response.
- Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution fully meets the member's needs.
- Review all Medallia responses to understand areas of improvement and implement proactive changes, keeping member experience top of mind.
- Support front desk coverage schedule as needed, ensuring there is consistent coverage during business hours.

**Move-In & Move Out**:

- Conduct pre-move-in meetings with all new accounts to ensure a successful move in.
- Complete the New Member Orientation process for all new accounts within the building.
- Curate new member on-boarding materials such as welcome member notes, FAQ guides, etc to provide on move-in day.
- Conduct move out interviews to understand the departing members’ overall experience.

**Sales Support**:

- Conduct building tours set up by the Sales team for VIPs or prospective members as needed.
- Alert appropriate contact on the Growth Team when a member notifies of any desire to have a Growth related conversation (ex. move-out requests, extensions, transfers, etc.).
- Hand-off prospective member sales to appropriate sales contacts (walk-ins, current members, guests, etc).
- Conduct tours of the space for potential new members while sharing benefits tailored to their needs.

**Events**:

- Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate Events team.
- Set up and host weekly “social events” that help to create a community within your location and execute “Value-Driving” events planned by the Events team when applicable in the building.
- Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters.
- Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).

**Building Operations and Management**:

- Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.
- Manage the energy in the building ensuring music levels and activations are appropriate to the daypart and occasion.
- Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.
- Track, audit, and organize keys collected and distributed. Manage keycard stock and request new inventory as needed.
- Oversee Community responsibilities for Member companies in buildings where Community is not present which may include owning certain operational duties, liaising with Sales and Account Management, as well as supporting specific contractual agreements.

**Safety and Security**:

- Review and understand the role in the building management & WeWork provided Emergency Action Plans.
- Create incident reports as necessary, Respond appropriately and escalate any medical emergency (injury or illness), and respond to instructions from Leadership regarding emergency situations or security alerts.

**About You**

We’d love to hear from you if you meet the qualifications below:

- Bachelor’s Degree or equivalent experience.
- 2+ years of experience in hospitality.
- Proficient local language and understanding of local culture