Rostering Services Administrator

1 month ago


SuttonInAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

The Temporary Staffing Team is a centralised function within the Rostering Services Department, based at King's Mill Hospital. Working in an open plan office, the purpose of the team is to work closely with all our divisions to ensure that we have the right people in the right place at the right time, thus ensuring our patients receive the care they deserve.

This post is 37.5 hours per week permanent which will be on a rotational pattern over the 7days. You must be available to cover a variety of shifts; shift times during the week are 08:00-16:00 and 12:00-20:00. Weekends are 08:00 to 20:00.

This truly is a brilliant opportunity to join a high performing team, whether you are looking to expand your current knowledge of the NHS or to embark on a new career path. This role can be very rewarding and will give you a real insight into how the hospital operates behind the scenes and how each division works.

What is critical to us is your enthusiasm, willingness to learn new skills, an interest in systems and wanting to provide excellent customer service so if this sounds like you please apply.

The role is primarily electronic system and telephony based so includes working from a computer whilst providing a high level of customer service; experience of using Microsoft office, especially Excel, and good communication skills are essential. You will also have daily face to face interaction with colleagues of all levels so a welcoming persona and a can do attitude is a must.

The individuals we are looking for needs to be hardworking, dynamic and driven, have an eye for detail and the ability to multi task with evident experience in using electronic systems effectively. Adaptability and the ability to use one's own initiative is a must in this role; you will be a confident individual who can work well under pressure.

The Temporary staffing office is open 7 days a week and the hours are as follows:
Monday
- Friday 08:00-20:00
Saturday, Sunday & Bank Holidays 08:00-20:00
The office is closed on Christmas Day.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Ensure the processing of the temporary staffing booking system is efficiently and accurately undertaken to provide a cost-effective, customer orientated service to the wards and departments.

**This would involve**:
Act as the division liaison in all aspects of temporary staffing, identifying any vacancies or opportunities to provide cover and support, chasing for progress as necessary.

Be in regular contact with trust bank staff, encouraging continual work throughout the trust with the aim of reducing external staffing costs.

Exchange information with and communicate complex administrative information effectively to ward staff, managers, outside agencies and organisations.

Provides training to temporary staff and ward staff, hospital managers and other Trust staff.

Complete weekly reporting in line with Trust requirements, making adjustments and developing the reports to produce accurate and informative data.

Assist in resolving day to day enquiries in relation to temporary staffing from temporary staffing staff and other trust employees which may require problem solving and initiative to effectively deal with the query.

Maintain relationships with external agencies, building rapport and recording their performance throughout, as well as requesting access to hospital systems for agency staff.

When dealing with telephone enquiries from wards, departments, temporary staffing staff, outside agencies and any other Trust employees, there is an expectation that the post holder will use their initiative in dealing with such enquiries.

Monitor short notice requests from wards and departments to ensure correct procedure has been followed and authorisation has been obtained.

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.


  • E-rostering Advisor

    2 weeks ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    The e-Rostering Advisor will be responsible for all aspects of the Healthroster systems administration across the Trust. This will involve templates production, supporting existing users on electronic rostering, devising and running training sessions, and ensuring accuracy of employee data via the ESR Gateway. As a key member of the rostering team, the post...

  • E-rostering Advisor

    1 week ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    The e-Rostering Advisor will be responsible for all aspects of the Healthroster systems administration across the Trust. This will involve templates production, supporting existing users on electronic rostering, devising and running training sessions, and ensuring accuracy of employee data via the ESR Gateway. As a key member of the rostering team, the post...

  • e-Rostering Advisor

    2 weeks ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen within our eRostering Team. If you have previous eRostering administrator experience ,this is a role for you! If you can see yourself within a highly motivated Team and enjoy supporting an internationally recognised organisation in achieving the Best Quality of Care by providing the right people with the...

  • e-Rostering Advisor

    1 week ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen within our eRostering Team. If you have previous eRostering administrator experience ,this is a role for you! If you can see yourself within a highly motivated Team and enjoy supporting an internationally recognised organisation in achieving the Best Quality of Care by providing the right people with the...

  • e-Rostering Advisor

    6 days ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Job summary ' An exciting opportunity has arisen within our eRostering Team. If you have previous eRostering administrator experience ,this is a role for you! If you can see yourself within a highly motivated Team and enjoy supporting an internationally recognised organisation in achieving the Best Quality of Care by providing the right people with...

  • E-rostering Officer

    2 weeks ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    The e-Rostering Officer will be responsible for all aspects of the eRostering system administration across the Trust. This will involve system set up for new areas, supporting existing users on electronic rostering, devising and running training sessions, and ensuring accuracy of employee data via the ESR Gateway. The Royal Marsden NHS Foundation Trust is a...

  • e-Rostering Officer

    2 weeks ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Job summary 'This is an opportunity to cover for 9 months the band 4 officer in our high performing eRostering Team. Do you want to be part of a team that makes a difference by supporting managers to create the best rosters, by providing training and advice to colleagues of all levels and comprises knowledge on all major fields of Human Resources? If...

  • e-Rostering Officer

    1 week ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    Job summary 'This is an opportunity to cover for 9 months the band 4 officer in our high performing eRostering Team. Do you want to be part of a team that makes a difference by supporting managers to create the best rosters, by providing training and advice to colleagues of all levels and comprises knowledge on all major fields of Human Resources? If...

  • e-Rostering Advisor

    2 weeks ago


    Sutton, United Kingdom The Royal Marsden Full time

    Job overview Main duties of the job The e-Rostering Advisor will be responsible for all aspects of the Healthroster systems administration across the Trust. This will involve templates production, supporting existing users on electronic rostering, devising and running training sessions, and ensuring accuracy of employee data via the ESR Gateway....

  • E-rostering Officer

    2 months ago


    Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Band 4 Officer in our high performing eRostering Team. Do you want to be part of a team that makes a difference by supporting managers to create the best rosters, by providing training and advice to colleagues of all levels and comprises knowledge on all major fields of Human Resources? If you are a systems/computer...

  • Administrator

    11 hours ago


    Sutton-In-Ashfield, United Kingdom Inplace Personnel Services Full time

    My Stock Market listed PLC client are currently seeking an Administrator on a 12-month fix term contract for their busy, thriving & modern facility located in Sutton-in-Ashfield. - Previous experience in a windows estimating / processing role or working within an industry that deals with windows or similar products. - A background of Customer Service roles...


  • Sutton-In-Ashfield, United Kingdom Vision West Nottinghamshire College Full time

    **Employer**: Mitchell Powersystems **Employer address**: Fulwood Road South, Sutton-in-Ashfield, NG17 2JZ **Apprenticeship summary**: Working within the Service team responsible for associated administrative duties. Completing a level 3 Business Administrator apprenticeship, you will gain professional competency in a variety of administrative...


  • Moreton-In-Marsh, United Kingdom Aroma Care Full time

    We are currently recruiting for an enthusiastic **Service Administrator **to join an established Domiciliary Care provider in **Moreton-in-Marsh**. You have the important role of managing administrative systems and processes to the highest standard to help the Registered Manager and the team to work safely and effectively. Your day is varied and rewarding...


  • Sutton-In-Ashfield, United Kingdom Better Together HR Limited Full time

    We are looking for an experienced and motivated Customer Support Administrator to work in Sutton-in-Ashfield, Nottinghamshire. **Hours**:8:30 - 4:30, Monday to Friday **Salary**:£24,000 per annum **Location**: Sutton-in-Ashfield, Nottinghamshire **Duties Include**: - Customer order processing and coordination - Communicating with customers in a...


  • Sutton-In-Ashfield, United Kingdom Boneham & Turner Ltd Full time

    Reports To: The **Customer Service Administrator** will report to the **Operations Manager** **Job Overview**: To provide excellent customer service to internal and external Customers alike, handling all queries efficiently and to the satisfied conclusion of our Customers **Responsibilities and Duties (include but not limited to)**: - Handling Customer...


  • Sutton-In-Ashfield, United Kingdom Better Together HR Limited Full time

    We are looking for an experienced and motivated Customer Support Administrator to work in Sutton-in-Ashfield, Nottinghamshire. **Hours**:8:30 - 4:30, Monday to Friday **Salary**:£24,000 per annum **Location**: Sutton-in-Ashfield, Nottinghamshire **Duties Include**: - Customer order processing and coordination - Communicating with customers in a...

  • Administrator

    2 weeks ago


    Sutton-In-Ashfield, United Kingdom Turner Fox Recruitment Full time

    Administrator Mansfield / Sutton in Ashfield c£22-23,000 We have several vacancies for experienced administrators to provide administration support to services departments within the local areas.These are permanent roles with clients offering excellent working environments and benefits The role of administrator - Processing and checking documents and...


  • Sutton-In-Ashfield, United Kingdom Clayton Glass Full time

    **AN EXCITING OPPORTUNITY TO WORK FOR CLAYTON GLASS, THE UK'S FAVOURITE GLASS COMPANY!** Welcome to Clayton Glass! We are one of the UK’s largest and most trusted business-to-business manufacturers and suppliers of insulating glass units (IGUs). Since forming back in 1956, Clayton have become the go-to source of knowledge on all things glass. Through...

  • Administrator

    2 weeks ago


    Sutton-In-Ashfield, United Kingdom Turner Fox Recruitment Full time

    Administrator Mansfield / Sutton in Ashfield c£22-23,000 We have several vacancies for experienced administrators to provide administration support to service departments within the local areas. These are permanent roles with clients offering excellent working environments and benefits The role of administrator - Assist Site Services Engineers with...


  • Sutton-In-Ashfield, United Kingdom Clayton Glass Full time

    **AN EXCITING OPPORTUNITY TO WORK FOR CLAYTON GLASS, THE UK'S FAVOURITE GLASS COMPANY!** Welcome to Clayton Glass! We are one of the UK’s largest and most trusted business-to-business manufacturers and suppliers of insulating glass units (IGUs). Since forming back in 1956, Clayton have become the go-to source of knowledge on all things glass. Through...