Sales and Customer Service Advisor

7 months ago

Manchester, United Kingdom Amplifon Group Full time

**Sales and Customer Service Advisor - Centralized Support from Manchester Office**Hours: 37.5 hours | Monday to Friday (9 a.m. - 5 p.m.)**Salary: £23,400 p.a. + Variable commission scheme**A Career to Be Proud Of....**At Amplifon, we are dedicated and proud to provide the most advanced hearing aid technology that allows us to deliver an exceptional experience to every one of our customers.To help make this a reality, we create a culture within our teams to cross-functionally collaborate, recognise achievements and provide opportunities to grow and develop.If you share our passion for Hearing Care, clinical excellence, and superior customer service, and if you want to be part of a close-knit global team that offers world-class training and international opportunities, then we have rewarding careers to challenge and develop your skills at Amplifon.Based in our Manchester office, this role is pivotal in supporting multiple Amplifon shops remotely, ensuring that every customer receives the exceptional service that defines us.As part of our centralized team in Manchester, you'll play a crucial role in bridging the gap between customers and our retail locations without the need to be physically present in the shops. You'll be the voice of Amplifon, making sure that our standards for care and communication are consistently met across all touchpoints.**You'll be responsible for**:

- **Centralized Customer Engagement**: Utilize telephone and digital communication tools to effectively schedule appointments, promote products, and engage with customers, providing support to multiple shops from our Manchester office.
- **Play an active role in generating revenue** by scheduling appointments with customers and prospects in the shortest lead time possible, and through effective promotion and selling of add-on products where there is an appropriate need/benefit
- **Regularly review the clinic customer database** identifying all appointment opportunities to increase clinic performance with mínimal supervision.
- **Personalise welcome calls equally **well for new & existing customers to maximise attendance, and show an appreciation of the benefit of this towards driving revenue
- **Manage the relationship with existing and potential customers** to offer appropriates promotions, appointments and hearing solutions

The successful applicant will demonstrate total customer **devotion, being a real people champion** to ensure that Amplifon is successful and the customer's needs are always met.**You will also demonstrate**:

- **Computer literate** including basic knowledge of** Outlook, Teams, OneDrive**, with previous experience of working on internal databases or appointment booking systems preferred
- **Sales skills**, with the ability to** support audiologists in achieving sales targets**:

- **A pro-active mindset**, with a willingness to be flexible, agile & react positively to change
- **Ability to develop strong working relationships** with other HAAs, CCCs and all Support Office departments
- **Self-motivated **with the ability to work with mínimal supervision and take ownership to solve problems
- **Have an understanding of and commitment to the Amplifon vision & values**:

- **Strong organisational skills**, and the ability to plan and prioritise your own workload

  • Customer Service Advisor

    6 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Sales Advisor

    8 months ago

    Manchester, United Kingdom D-Sales Promotion Full time

    Job Title: Sales Advisor **Job Description**: We are seeking a motivated and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for assisting customers in finding the right products or services to meet their needs. You'll engage with customers, provide product knowledge, and guide them through process. Your goal...

  • Sales Advisor

    6 months ago

    Manchester, United Kingdom D-Sales Promotion Full time

    Job Title: Sales Advisor **Job Description**: We are seeking a motivated and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for assisting customers in finding the right products or services to meet their needs. You'll engage with customers, provide product knowledge, and guide them through process. Your goal...

  • Sales and Customer Service advisors

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Sales and Customer Service advisors – Come and join our fun, lively and exciting environment using experience for waitressing or barista work. Do you have experience in industries such as waitressing or as a barista? And consider yourself to have great customer service skills that you would like to use as a Sales and Customer Service advisor. Have...

  • Sales and Customer Service advisors

    4 weeks ago

    Manchester, United Kingdom Inc Recruitment Full time

    Sales and Customer Service advisors – Come and join our fun, lively and exciting environment using experience for waitressing or barista work.Do you have experience in industries such as waitressing or as a barista? And consider yourself to have great customer service skills that you would like to use as a Sales and Customer Service advisor.Have your hours...

  • Sales and Customer Service Advisor

    2 weeks ago

    Manchester, United Kingdom Pentagon Solutions Careers Full time

    Are you looking to earn extra cash for Christmas?Are you looking for an immediate start?Are you looking for a role that provides full training?If YES then keep reading...Pentagon is dedicated to providing exceptional products and outstanding customer service. We are looking for a passionate and motivated Sales and Customer Service Advisor to join our dynamic...

  • Sales and Customer Service advisors

    3 months ago

    Manchester, United Kingdom Inc Recruitment Ltd Full time

    Sales and Customer Service advisors Come and join our fun, lively and exciting environment using experience for waitressing or barista work.Do you have experience in industries such as waitressing or as a barista? And consider yourself to have great customer service skills that you would like to use as a Sales and Customer Service advisor.Have your hours...

  • Customer Service Assistant, Full Time

    7 months ago

    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Company perks - Safe work environment Customer Service Assistant **Duties**: - Provide exceptional customer service by responding to inquiries and...

  • Customer Service Advisor

    6 months ago

    Manchester, United Kingdom Walters People Full time

    Customer Service Advisor Salary: £23000 - £24000 Location: Manchester Keywords: Customer Service, Advisor, Manchester Customer Service Advisor **Salary**: £23000 - £24000 Location: Manchester Keywords: Customer Service, Advisor, Manchester Our client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team in Manchester....

  • Sales Advisor With Customer Service Skills

    1 week ago

    Manchester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service SkillsImmediate Availability - Start as a Sales AdvisorPut your sales and customer service skills to good use!Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.Our...

  • Sales Advisor With Customer Service Skills

    6 days ago

    Manchester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use!Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.Our...

  • Sales Advisor With Customer Service Skills

    6 days ago

    Manchester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service SkillsImmediate Availability - Start as a Sales AdvisorPut your sales and customer service skills to good use!Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.Our...

  • Sales Advisor

    3 weeks ago

    Manchester, United Kingdom Inc Recruitment Full time

    Retail experience ideal for Sales Advisor role Retail Experience Required Are you looking for something new apart from Retail and looking to become a sales advisor? Feeling stuck in the same Retail job with no variety or progression? Looking for something challenging to put your personality and enthusiasm to good use as a sales advisor? Company: Our...

  • Customer Service Assistant

    6 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...

  • Customer Service Representative

    2 weeks ago

    Manchester, United Kingdom Page Personnel Sales Full time

    Job DescriptionA temporary customer service advisor role is available with Page Personnel Sales. As a customer service representative, you will handle customer queries via multiple channels and provide exceptional customer service to all clients and stakeholders.The ideal candidate will have experience in a customer service role, preferably in a call...

  • Debt Advisor

    6 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...

  • Customer Service Advisor

    7 months ago

    Manchester, United Kingdom Hireonline Full time

    **Customer Service Advisor** - Trafford Park, Manchester - £23,500 to £25,500 + bonus - Office based - Bonus scheme to reward your achievements. - Permanent contract offering stability and career growth opportunities. - Convenient office location, just a 10-minute walk from a tram stop or with free parking available - Training and development...

  • Sales and Customer Service Advisor

    1 week ago

    Manchester, United Kingdom Pentagon Solutions Full time

    Are you looking to earn extra cash for Christmas? Are you looking for an immediate start? Are you looking for a role that provides full training? If YES then keep reading... Pentagon is dedicated to providing exceptional products and outstanding customer service. We are looking for a passionate and motivated Sales and Customer Service Advisor to join our...

  • Entrepreneurial Sales Advisor

    4 weeks ago

    Manchester, United Kingdom Sales Xceleration® Full time

    In this Sales Leadership Opportunity, you will work with Sales Xceleration as an Outsourced VP of Sales Advisor. You will provide sales strategy, process, and execution to organizations across multiple industries, leveraging your collective years of executive sales leadership experience.Sales Xceleration's platform and brand identity have a proven 97%...

  • Customer Service/sales Advisor

    6 months ago

    Manchester, United Kingdom Spire Healthcare Full time

    **Private Patient Sales Advisor | Spire Manchester | Didsbury | Full time | Permanent | £22,327 per annum** Spire Manchester is currently looking to recruit for a Private Patient/Customer Service Sales Advisor to join our fantastic team on a permanent basis Spire Manchester Hospital offers a comprehensive range of specialist treatments in purpose-built...