Technical Assistant to The Operations and

6 months ago


Maidstone, United Kingdom Security and Electronic Solutions Ltd Full time

Security and Electronic Solutions Ltd specialise in design, installation and maintenance of CCTV systems and intruder alarms, security gates & barriers, access control & attendance monitoring systems. Based in Maidstone, Kent, SAES was established in 2010 to provide advanced security and monitoring systems, combined with exceptional service to our clients.

**Responsibilities**
- 1st line Technical Support - Assisting engineers and clients with technical queries and product issues. Checking technical portals for faults.
- Stores Support - Ensuring equipment for engineers is correct, suitable and ready for the team.
- Specification Review - Reviewing sales documentation pre-installation to ensure the detail is correct for the installation teams.
- SSAIB/ISO9001 Accreditations - Working alongside the office and engineering teams to ensure compliance and conformity to SSAIB and ISO9001 Standards.
- Returns - Managing and organising replacement parts and returns under warranty.
- Consignment stock management.
- Pre-building of equipment and solutions when required.

**Technical Requirements**

Ideally your experience should be from the security industry with an understanding of installation with a good working knowledge of equipment from the following manufacturers
- HIK Vision

Paxton

Honeywell Galaxy

Pyronix

Texecom

Risco

In our opinion this role would suit an installation or service engineer that is looking for a less demanding role than a role on the tools and a structured place of work with fixed hours. There would also be an occasional need for some overtime and site visits.

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00-£40,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- industry: 3 years (required)

Ability to Commute:

- Maidstone, ME16 0SQ (required)

Work Location: In person


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