HVAC Operations Manager

4 weeks ago


Maidstone, United Kingdom Bennett and Game Recruitment LTD Full time
HVAC Operations Manager Position Overview

Our client, a well-established and respected HVAC contractor, is seeking an experienced HVAC Operations Manager to lead their service and maintenance operations. The successful candidate will be responsible for managing a team of mobile engineers, driving service quality standards, and ensuring client satisfaction.

Key Responsibilities:
  • Manage a team of mobile engineers to deliver high-quality service and maintenance contracts.
  • Oversee and manage the service and maintenance contract operations, ensuring client satisfaction and contract extensions.
  • Develop and implement strategies to improve service quality, productivity, and cost control.
  • Build and maintain strong relationships with clients, negotiating contract extensions and remedial works.
  • Monitor and control profit and loss, ensuring the team meets targets and exceeds expectations.

HVAC Operations Manager Requirements

The successful candidate will have a proven track record in HVAC technical mastery, management, and leadership, with experience in service management or operations management. They will be confident in leading technical conversations with clients, have excellent client-facing and customer service skills, and be able to drive continuous professional development and progression.

HVAC Operations Manager Salary and Benefits

The salary for this role is up to £55,000, with a car allowance of circa £5k per annum. The company also offers an annual bonus, targeted on net profit, service, compliance, and engineer development, as well as an employee-owned trust profit-sharing scheme and pension.

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