Customer Account Handler

2 weeks ago


Westbury, United Kingdom Direct Response Employment Services Full time

Direct Response Employment Services are supporting our fantastic client in Westbury who are seeking an account handler to join the team on a permanent basis.

The sole purpose of this role is to manage one single key customer account for the business, you will be responsible for managing all communication and enquiries relating to this account to ensure the customer receives the upmost service and care.

Key Duties:

- Answering all enquiries in relation to this account and being the sole account handler.
- Raising orders for the customer on to the system.
- Managing all delivery queries from the customer and handling any transport issues which may arise.
- Ordering samples for the customer and ensuring these get sent out in a timely fashion.
- Resolving any invoicing / pricing queries.
- Scanning / filing documentation.
- General customer service and administration.

The role is working Monday to Friday 08:00 - 16:30 and paying a salary range of £24,000 - £30,000 depending on experience.

If you would like to find out more about this role then please get in touch for consideration.

**Salary**: £24,000.00-£30,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Westbury, Wiltshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)


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