Customer Care Colleague

3 weeks ago

Redcar, United Kingdom Barclays Full time

Customer Care Colleague

Location: Redcar (TS10 1DX)

Duration: 6 months (initially).

Payrate: 12.81/hour

Hours/week: 35hours per week.

To get you off to a great start, you’ll begin the contract with a six-week training programme, where you’ll learn about Barclays, banking and the role. This training runs from Monday to Friday, from 9-5pm for three days and 12-8pm on two days.

After this, you’ll join the Barclays team in the Redcar branch, working both in the branch and also from home. Barclays supports customers from Monday to Saturday, between 8am and 8pm and you’ll work 35 hours a week during these hours.

This is a real opportunity to develop new skills. You’ll start with a six-week training programme, where you will learn about Barclays products, policies and processes. You’ll then be given ongoing support, to help you refine your knowledge and develop your skills. You don’t need banking experience or financial services expertise, just strong communication skills and a customer-focused approach.

How will you help Barclays’ customers?

Listen, understand and build meaningful relationships with customers, then delight them by offering a professional, caring and outstanding level of service

Be the first point of contact for customers in the branch, providing solutions and handing over issues to other team members

Work with your team, be proactive and share ideas on how to improve things

Manage and balance a till and take responsibility for cash management and control

Update customers records and complete customer contact information

**Skills**:
A strong and empathic communicator able to offer customers a seamless service

Organised and able manage your customer diary at the same time as dealing with busy periods of walk-in customers

Able to use Microsoft Office tools to a high standard

A real team player

About Barclays

Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.

Values

Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Diversity

Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.

Hybrid Working

Barclays is currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the details of the working pattern options for the role with the hiring manager.

Your Benefits

As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

  • Security Colleague

    3 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Asda Full time

    Security Colleague - Cleveland Job TitleSecurity ColleagueLocationSkeltonEmployment TypePart timeContract TypePermanentHours per Week21.25SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Store OperationsClosing Date5 May 2024About the Role??To be employed in this role you must be over the age of 18 and pass a basic level safeguarding check.?Our...

  • Service Colleague

    2 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Asda Full time

    Service Colleague - Cleveland Job TitleService ColleagueLocationSkeltonEmployment TypePart timeContract TypeFixed Term (Fixed Term)Hours per Week17.25SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Sales StaffClosing Date11 May 2024Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift...

  • Security Colleague

    4 weeks ago

    Redcar, United Kingdom Asda Full time

    Security Colleague - Cleveland Job TitleSecurity ColleagueLocationSkeltonEmployment TypePart timeContract TypePermanentHours per Week21.25SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Store OperationsClosing Date5 May 2024 About the Role??To be employed in this role you must be over the age of 18 and pass a basic level safeguarding check.?Our...

  • Service Colleague

    3 weeks ago

    Redcar, United Kingdom Asda Full time

    Service Colleague - Cleveland Job TitleService ColleagueLocationSkeltonEmployment TypePart timeContract TypeFixed Term (Fixed Term)Hours per Week17.25SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Sales StaffClosing Date11 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift...

  • Cleaning Colleague

    6 days ago

    Redcar, United Kingdom Asda Full time

    Cleaning Colleague - Redcar Job TitleCleaning ColleagueLocationRedcarEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week11Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date17 May 2024 About the Role??Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift...

  • Cleaning Colleague

    2 weeks ago

    Redcar, United Kingdom Asda Stores Ltd Full time

    Job Title Cleaning Colleague Location Redcar Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 11 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 17 May 2024 About the Role Our stores operate 24 hours per day, 7 days...

  • Care Staff Full Time

    1 month ago

    Redcar, United Kingdom Coastal Care North East Full time

    We have roles available for **both drivers and walkers**, and work will be carried out in specified locations, the locations we support are: - Redcar (central/east and lakes etc) - Marske - New Marske - Saltburn - Skelton - Guisborough - Dormanstown - Grangetown - Eston - Teesville - Normanby - Ormesby - Nunthorpe We have both full time and part time...

  • Personal Care Formulation Scientist

    1 week ago

    redcar, United Kingdom Witan Search Full time

    Job DescriptionOUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally.THE ROLEAs a Personal Care Formulation...

  • Personal Care Formulation Scientist

    2 weeks ago

    Redcar, United Kingdom Witan Search Full time

    OUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally.THE ROLEAs a Personal Care Formulation Specialist...

  • Personal Care Formulation Scientist

    2 weeks ago

    Redcar, United Kingdom Witan Search Full time

    OUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally.THE ROLEAs a Personal Care Formulation Specialist...

  • Personal Care Formulation Scientist

    2 weeks ago

    Redcar, United Kingdom Witan Search Full time

    OUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally.THE ROLEAs a Personal Care Formulation Specialist...

  • Personal Care Formulation Scientist

    2 weeks ago

    Redcar, United Kingdom Witan Search Full time

    OUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally.THE ROLEAs a Personal Care Formulation Specialist...

  • Personal Care Formulation Scientist

    1 week ago

    Redcar, United Kingdom Witan Search Full time

    Job DescriptionOUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally.THE ROLEAs a Personal Care Formulation...

  • Personal Care Formulation Scientist

    2 weeks ago

    Redcar, United Kingdom Witan Search Full time

    OUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally. THE ROLE As a Personal Care Formulation Specialist...

  • Care Coordinator

    2 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Servisource Internal Roles Full time

    Principal Duties and Responsibilities The Care Coordinator will be responsible for ensuring high quality care and support services are provided to enable individuals to remain in their own homes, living a fulfilled life, which respects their diversity, culture, and values.The role of the Care Coordinator is to support the delivery of the highest quality care...

  • Care Staff Full Time

    1 month ago

    Redcar and Cleveland, United Kingdom Coastal Care North East Full time

    We have roles available for **both drivers and walkers**, and work will be carried out in specified locations, the locations we support are: - Redcar (central/east and lakes etc) - Marske - New Marske - Saltburn - Skelton - Guisborough - Dormanstown - Grangetown - Eston - Teesville - Normanby - Ormesby - Nunthorpe We have both full time and part time...

  • Personal Care Formulation Scientist

    2 weeks ago

    Redcar, North Yorkshire, United Kingdom Witan Search Full time

    OUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally. THE ROLE As a Personal Care Formulation Specialist...

  • Personal Care Formulation Scientist

    2 weeks ago

    Redcar, North Yorkshire, United Kingdom Witan Search Full time

    OUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally. THE ROLE As a Personal Care Formulation Specialist...

  • Personal Care Formulation Scientist

    1 day ago

    Redcar, North Yorkshire, United Kingdom Witan Search Full time

    Job Description OUR CLIENT A leading worldwide specialist in the development and formulation of personal care raw materials they are a leader in custom chemical solutions. A multi-cultural & international environment to share and collaborate with colleagues from more than 68 nationalities in 31 locations globally. THE ROLE As a Personal Care...

  • Trainee Optical Retailer

    1 month ago

    Redcar, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Store: Specsavers Redcar** **Hours: Full time - 40 hours (Weekend working is essential)** **Salary: Based on National Living Wage - increasing along with training and probation** **Benefits: Specsavers Perks, Staff, Friends & Family discounts.** **_ Full Training provided - with great progression opportunities_** Have you...