Control Room Operative

4 days ago


Carlisle, United Kingdom The Best Connection Employment Group Full time

**The Best Connection specialises in supplying flexible workforce solutions to the industrial, driving, warehouse, distribution & logistics, construction, retail, food & healthcare sectors throughout the UK.**

**Job Title**: Control Room Operative

**Pay Rate**:£14.50 per hour

**Location**: Rockcliffe, Carlisle

**Working hours**: 5 days to be worked our of 6 (Monday to Saturday) - 8 hour days. Rolling shifts (Morning, Backs, Nights).

**Role and Expectations**:

- Handle incoming calls
- Monitor Control Room Systems
- Provide customer service when called upon to do so
- Handle crisis and emergency situations calmly and with confidence
- Ensure all safety and emergency procedures are followed
- CCTV monitoring
- Being able to recognize suspicious behavior
- Ensuring that your Radio Base Station is functional
- Tracking company vehicles
- Issuing security alerts as needed

**A Control Room Operator needs to be**:

- Always alert of their surroundings
- Understand modern day communication systems
- Understand how to operate CCTV
- Respond quickly to requests from other officers
- Respond quickly to emergency situations
- Dedicated to observing the behavior of individuals on camera
- Detail-oriented
- Physically fit
- A quick problem solver
- Able to quickly communicate with the rest of the team and coordinate appropriately
- Knowledgeable of licensing laws and health and safety regulations
- Able to write basic reports and detail events accurately

Due to the location of the site, having your own transport would be beneficial but is not mandatory. Alternatively, try and source a regular and reliable commute to and from work as public transport does not run to this site.

This role has the potential to be permanent after a successful 18 week probation period.

**Benefits & Requirements**:

- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Training Provided


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