Public Liaison Officer

6 months ago

Selby, United Kingdom Gallifordtry Full time

Note for Recruitment Agencies: _
- We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. _
- We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. _

**Public Liaison Officer - Highways**

**Location - Selby**

**What you will be doing**:
You will work on our Infrastructure project and frameworks Ideally, you will be based locally, although we are open to subsiding relocation.

Support the project team(s) in matters of third party liaison through; actively engaging with the client, coordinating communications with third parties, promoting GT and the project, dealing with complaints and delivering MHA framework engagement requirements.
- Liaising and building relationships with all key stakeholders as well as attending stakeholder forums
- Operate as the principal contact on site for members of the public and all other interested parties
- Responsible for effective communication of any disruptions works (i.e. traffic management) that may cause to residents and all other interested parties
- Production of weekly reports outlining all verbal and written communications to the public/other interested parties
- Updating project information boards, managing social media and website, and project information centres
- Production of letters for approval by the Project Manager outlining key information, keeping local residents informed of upcoming works
- Dealing with all enquiries and complaints from the public and stakeholders, maintaining a compliments/complaints register
- Updating and meeting with Councillors, communicating with local councils to coordinate key dates
- Communicating with schools, colleges and universities raise the profile of the industry, as well as representing the company at careers fairs
- Provide administration support to the team as required

**About You**:

- Prior experience in a public/community/stakeholder engagement role.
- Excellent communication skills - verbal and written
- An ability to respond effectively to enquiries and complaints
- Able to work autonomously with limited supervision as well as being able to be a team player
- An approachable manner with effective communication skills
- A positive approach with confidence to communicate and build relationships with a wide variety of people
- Ability to organise and prioritise work accordingly
- Full UK driving license

**What We Can Offer in Return**:
With an impressive order book of over £3.2 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.

We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

**Our benefits**:
We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.
- Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
- A wide range of corporate discounts
- Cycle to Work schemes
- Comprehensive pension plan
- Regular Save as You Earn share purchase scheme
- Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
- Paid for yearly membership to one recognised professional association relevant to your role

**About us**:
Galliford Try is one of the UK’s leading construction groups with a vision to continuously be a people-orientated, progressive business, driven by our values to de

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