Senior Content Designer

6 months ago

London, United Kingdom Department for Business and Trade Full time

**Details**:
**Reference number**:

- 325967**Salary**:

- £35,425 - £49,150- London: £40,100 to £49,150 / National: £35,425 - £43,900 (including allowance)- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Senior Executive Officer**Contract type**:

- Permanent**Business area**:

- DBT - DG COO - Digital, Data & Technology**Type of role**:

- Administration / Corporate Support
- Architecture and Data
- Digital
- Information Technology
- Other**Working pattern**:

- Flexible working, Full-time, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, SalfordAbout the job

**Job summary**:
The newly created Department for Business and Trade brings together the business focused functions of the former Department for Business, Energy and Industrial Strategy (BEIS) and the Department for International Trade (DIT). Our joint expertise in trade and business provides us with a unique opportunity to unleash the power of UK businesses, reform regulation to reduce burdens and unlock post-Brexit freedoms.

The Department for Business and Trade (DBT) supports businesses to comply, invest, expand and export, creating jobs and opportunities across the country.

This role in the Content Design team helps businesses use our digital products and services so they can achieve their aims and the department can achieve the outcomes it seeks.

Our Content Design team creates and improves content on GOV.UK and great.gov.uk to make complex language and online processes simpler for businesses to understand. It also creates and improves content for the department’s intranet so that people working here can support businesses efficiently.

We make sure content meets a user need, is up to date, and complies with the latest accessibility standards.

We deliver insight into how well the content is performing and act on feedback. We use this to innovate, improve and provide a better service for our users.

We’re looking for a Senior Content Designer to work collaboratively with other professions in a multi-disciplinary agile team on important digital products and services.

You’ll be a skilled Content Designer with excellent attention to detail and able to deal with complexity.

You’ll know how to write simply and clearly, with the user in mind and can interpret research.

You'll provide consistency in language across designs and service patterns and consider user journeys across whole services.

Find out about life at DBT, our benefits and meet the team by watching our recruitment video, visiting our website or reading our blog

**Job description**:
**Responsibilities**

We’re looking for a Senior Content Designer who can work within ambitious and aspirational multi-disciplinary agile teams.

You will be expected to:

- Create, iterate, publish and manage high-quality, user-centred content.
- Make complex language and processes easy to understand.
- Use analytics, user feedback, and user research to evaluate and improve content.
- Build relationships with stakeholders to understand their goals and work with them to improve user journeys and content quality.
- Manage multiple projects and adapt to changing priorities and deadlines.
- Provide feedback to and mentor others to make sure they’re delivering quality work.
- Work on the development and implementation of content strategies.
- Review and improve processes and work with content publishing systems.

**Person specification**:
**Essential Skills and Experience**

You will need to have demonstrable skills and experience of:

- Agile working (content).
- Data-informed decision making.
- Content management.
- Strategic thinking.
- User-centred content design.
- Writing and editing.

**Desirable Skills and Experience**

These are not necessary but would be ideal if you had:

- Knowledge of content design for digital services.
- Mentoring, coaching and development skills.

**Personal Attributes and Skills**

To join our team, you’ll need to be:

- An expert practitioner who develops content strategy and solutions.
- A team player with a focus on users, able to use data and evidence to design simple, clear content that meets their needs.
- Passionate about making complex language and processes easy to understand.
- A champion of content standards and can explain their value to others.
- Someone who values documentation of processes and decisions.
- Comfortable working in a fast-paced environment.
- Approachable with the confidence to challenge assumptions and explore the hypothetical.
- Able to welcome challenge with a positive attitude.

**Benefits**:

- Alongside your salary of £35,425, Department for Business and Trade contributes £9,564 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development t

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