Redistribution Operative

3 weeks ago

Birmingham, United Kingdom Serco Plc Full time

**Redistribution Operative - West Midlands Cycle Hire**

**Location**:Birmingham, B29

**Contract Type**:Permanent

**Working Hours**:40 hours per week, 4 days on 4 days off shift rota based (alternating sets 0630-1830/0900-2100)

**Salary**:£22,000 Per Annum + Excellent benefits

Serco is a FTSE 250 business with a turnover in excess of £4.5 billion. We are a leading support services business who has grown consistently and now operates over 700 contracts in over 30 countries around the world.

We operate the exciting new West Midlands Cycle Hire scheme on behalf of Transport for West Midlands (TfWM) and the West Midlands County Authority (WMCA). We operate 1500 bikes and eBikes within the region including in Birmingham, Wolverhampton and Coventry.

As the Redistribution Operative you will drive across Birmingham redistributing Scheme Bicycles to increase customer hires and to collect Bicycles for Service and Repair to return to the depots. To work with Control Centre colleagues to ensure the maximum number of Bicycles can be collected and redistributed each shift, minimising lost time, and providing great service for our customers.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Redistribution Drivers who now hold Team Leader, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our Drivers, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Health & Safety courses, Team Leader and Management training and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

Serco is a UK based company committed to improving our communities and offering innovative solutions to residents of the communities we serve. With the increasing challenges faced by cities in seeking congestion and pollution free streets, we are excited to be bringing accessible, environmentally friendly active transport options to the residents of Birmingham and the surrounding areas.

**About you**

Ideally you’ll need to be an experienced delivery driver, courier, bike mechanic or similar (or even just have a passion for bikes and public transport) with the following abilities/experience
- Must have;
- Clean full UK driving license
- Full training in safe driving techniques will be provided

Desired;
- Commercial driving experience in the West Midlands area
- Manual handling/HSE training
- Previous experience working in the customer service environment with ability to build effective relationships.
- Experience working in a transport environment.
- Interest in the promotion and provision of cycling in the West Midlands.

**Why Serco**
- Meaningful and vital work:_ Working at Serco means you will be a part of our ongoing commitment to providing an exceptional service to the communities we serve, helping to reduce pollution and congestion within our cities and helping to provide the public with environmentally friendly and healthy travel options.
- A world of opportunity:_ It takes a diverse team to support our Services Contracts and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity and support you need to evolve your career.
- Great people:_ Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

**What we offer**

The standard benefits are:

- Up to 6% contributory pension scheme
- Life insurance of up to 2 x base salary
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply**

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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