Tour Guide

PLEASE NOTE THE POSITION IS ADVERTISED ON BEHALF OF OUR CLIENT STIRLING DISTILLERY

**Tour Guide**

Our Tour Guide will function as an ambassador for the distillery and its products. We are looking for an enthusiastic, charismatic, hard-working individual to join our small friendly team that will give our customers the best possible experience as they tour the facilities and taste our amazing products.

**Responsibilities**

Meets and greets all visitors and tourists in a professional courteous manner.

Run tours through the distillery.

Promote the sale of our products to our customers.

Ensure the till is managed and balanced as per training provided.

Ensure the shop is stocked appropriately.

Assisting the head distiller.

Capable of multi tasking on busy days

**Qualifications and Skills**

We are looking for passionate individuals with outgoing personalities who have a real enthusiasm for both our product and providing truly engaging experiences for our customers. You will be confident in speaking in groups as the role will entail you bringing to life the guided tours with your charismatic flair. The ability to work within a team is essential and a flexible approach is required as weekends and some evening work is an integral part of the role. Previous customer service experience would be beneficial but not necessary as full training will be given.

**Required Experience & Education**:
**Education**:

- High School/GED/Secondary School

**Experience**:

- Minimum 2 years of face-to-face customer service or retail experience

**Job Types**: Full-time, Part-time, Zero hours contract

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Company events
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person