Waiting List Co-ordinator

2 months ago


Taunton, United Kingdom Somerset NHS Foundation Trust Full time

An excellent opportunity has arisen to work as part of a friendly team responsible for the co-ordination, organisation and management of an elective waiting list.

You will be required to help maximise capacity and ensure excellent patient care within an exceptionally busy and highly pressurised work environment.

You will need to be meticulously organised, motivated and have the ability to approach daily work in an ever changing and sometimes challenging yet exciting environment.

To co-ordinate patients into the appropriate theatre or endoscopy list by:

- taking into consideration a suitable surgeon, endoscopist, anaesthetist and equipment is available plus ensuring 'special requests' are made
- informing patients of all essential booking information to enable the patient to attend prepared for their admission
- meeting the patients social needs and availability

Scheduling patients involves working with the wider team to balance adherence to national and local wait time standards, clinical priority and service requirements.

To attend team meetings and communicate effectively daily with all grades of staff to build strong working relationships.

To proactively and efficiently ask and answer patient and staff questions and queries in a timely and professional manner.

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone

Please see the job description and person specification. We regularly review and develop our service provision reflecting current trends, values, beliefs and the needs of our service users.



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