Customer Service
2 weeks ago
**Job Description**:
**Customer Service**
**Job Summary**
This role is an interesting and varied customer service role working for a well-known furniture company that offer luxury furniture to customers across the UK. In this role you will be fundamental to ensuring great service to all customers.
This is a permanent position based on site in Hinckley, Leicestershire and will require some flexibility in regards to working hours, as some weekends and evenings will be required on a rotational basis.
**Job Role**
Taking customer calls, queries and complaints
Booking surveys and installations
Supporting customers through their installation journey as well as aftercare
Providing advice and information on company products
Processing service requests
**Required Skills and Experience**
Training will be given if you can demonstrate an understanding of delivering first-class customer service and strive to be the best.
You will need to have a good command of basic IT packages e.g., MS Office.
**In return you will receive...**
Excellent induction training and continued development throughout your career
Autonomy
Promotional opportunities
Service recognition scheme - increased holiday allowances and gifts
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