Service Improvement Specialist

5 months ago


Belfast, United Kingdom Citi Full time

The Securities & Derivatives Intmd Analyst is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and derivatives transactions.

**Responsibilities**:

- Process securities transactions, provide analytic input for traders and aid in review of derivative products
- Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations
- Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues
- Participate in the implementation of assigned projects, including new products, services and upgrades to platforms
- Identify policy gaps and formulate new policies to enhance the streamlining of trade flow processes
- Monitor and provide solutions to errors to minimize risk to the bank
- Provide informal guidance, and/or on the job training to new team members

**Qualifications**:

- 2-5 years of relevant experience
- Demonstrated comprehension of Treasury products, accounting and regulatory policies
- Consistently demonstrates clear and concise written and verbal communication skills

**Education**:

- Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Securities and Derivatives Processing
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



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