Barista

5 months ago

Manchester, United Kingdom JACOBS CAFE (MANCHESTER) LIMITED Full time

We are a vibrant and dynamic café chain dedicated to delivering exceptional coffee and customer service experiences. Our commitment to quality extends beyond our beverages to every aspect of our customer interactions. We're seeking a passionate and dedicated Barista/All Rounder to join our team and contribute to our continued success.

**Key Responsibilities**:

- **Coffee Preparation**: Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, ensuring consistency and adherence to quality standards.
- **Customer Service**: Provide friendly, efficient, and personalized service to customers, taking orders accurately, answering inquiries, and making recommendations based on customer preferences.
- **Food Preparation**: Assist with the preparation of light food items such as sandwiches, pastries, and snacks, ensuring freshness and presentation standards are maintained.
- **Cash Handling**: Operate the cash register, handle cash transactions accurately, and process payments using various methods, including cash, credit/debit cards, and mobile payments.
- **Maintaining Cleanliness**: Maintain cleanliness and tidiness of the café, including the serving counter, seating area, and restroom facilities, adhering to health and safety standards at all times.
- **Stock Management**: Monitor and replenish coffee beans, milk, syrups, and other supplies as needed, ensuring adequate inventory levels to meet customer demand.
- **Equipment Maintenance**: Operate and maintain coffee machines, grinders, and other equipment, performing routine cleaning and maintenance tasks to ensure optimal performance.
- **Team Collaboration**: Work collaboratively with team members to ensure smooth operations, assisting with tasks as needed to meet customer service goals and maintain a positive work environment.

**Requirements**:

- **Passion for Coffee**: A genuine passion for coffee and a desire to learn and develop new skills in coffee preparation and customer service.
- **Excellent Communication Skills**: Strong communication skills with the ability to interact confidently and professionally with customers and colleagues.
- **Flexibility**: Ability to work flexible hours, including weekends and holidays, to accommodate the needs of the business.
- **Attention to Detail**: Keen attention to detail with a focus on maintaining high standards of quality and presentation in both beverages and customer service.
- **Team Player**: A positive attitude and willingness to work collaboratively as part of a team to achieve common goals.

**Benefits**:

- Competitive hourly wage with opportunities for advancement.
- Training and development opportunities to enhance your skills and knowledge.
- Staff discounts on food and beverages.
- A dynamic and supportive work environment with opportunities to grow within the company.

**Job Types**: Full-time, Part-time

Pay: £9.71-£14.00 per hour

Expected hours: 8 - 48 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Experience**:

- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

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