Supervisor - Luxury

2 weeks ago


London, United Kingdom Quest Search and Selection Full time

Ref: JO-2307-110903 | £28000.00 - £29500.00 per annum + +Additional Benefits | Location:London, England | Added:25/07/23

**The Company**

Quest Search & Selection are working with a world class brand designed in America, for global citizens everywhere. Ther retailer is sold globally in over 50 countries, through more than 1,200 points of sale among their 8 + different brands.

**The Role**

The Supervisor is responsible for creating a client experience that accurately reflects the ethos of the brand while building and maintaining strong client relationships and driving sales through outstanding service.

**Responsibilities of this Supervisor -**
- Manages and coordinates the daily activities of the store
- Providing an exceptional customer service experience to all customers and be their first point of contact.
- Acting as a brand ambassador
- Ensures clients receive superior after sales service.
- Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT).
- Assists the Store Manager and Assistant Manager with training sales associates.
- Ensuring that the visual merchandising is in line with brand guidelines

**To be successful in this supervisor position**:

- 2 years + experience in retail
- Ideally have management, supervisor/keyholder level from a retail background.
- A genuine passion for luxury, travel, fashion, and lifestyle markets
- Have strong sales and client experience, preferably in the luxury market
- Previous experience in retail, ideally service related retail and be able to provide exceptional customer service.
- Excellent communicational skills and ability to work under pressure

**Benefits of this Supervisor role -**
- A defined career path
- Training
- Monthly bonus if the store hit target
- Paid holidays
- Employee discounts on products

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.



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