Front Office Supervisor

4 weeks ago

London, United Kingdom Hilton Full time

Front Office Supervisor

**WELCOME TO A WORLD OF OPPORTUNITIES**

**AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.**

**Conrad London St James**
is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

**A World of Rewards**:

- Yearly Salary: £29,527 plus upsell incentives
- A global travel program for team members
- Meals whilst on duty
- To be part of a fabulous team

The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of:

- The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
- The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
- The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
- The Orchard, for afternoon teas and lighter meals
- The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service. Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.

**A Front Office Supervisor overlooks Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests.**

**What will I be doing?**
- Supervise accurate and efficient Reception operations including check in/out procedures
- Support Team Members in handling Guest requests and enquires to ensure a positive outcome
- Ensure the Front Office Manager is fully aware of any relevant feedback from Guests and/or other departments
- Ensure a consistent, high level of customer service
- Brief your team on any events or VIP guests in the hotel that day
- Drive sales revenues and promote hotel services and facilities for up-selling opportunities
- Assist with the implementation and achievement of departmental targets and objectives, work schedules, budgets and policies and procedures Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork

**What are we looking for?**
- Experience supervising people and leading teams
- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own or as part of a team
- Competent level of IT proficiency

**Travel**:

- St James Park Tube Station**:

- District & Circle Line - across the road**:

- Westminster Tube Station**:

- Jubilee Line (4 Mins Walk)**:

- Victoria Station
**(8 Mins Walk)**:

- Waterloo Station
**(10 Mins Walk)

  • Front Office Supervisor

    7 days ago

    London, United Kingdom Front Office - The Landmark London Full time

    The Landmark London is looking for you to be our **Front Office Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Supervisor **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...

  • Front Office Supervisor

    1 week ago

    London, United Kingdom Front Office - The Landmark London Full time

    The Landmark London is looking for you to be our **Front Office Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Supervisor **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...

  • Front Office Supervisor

    5 days ago

    London, United Kingdom Number 16 Hotel - Front of House Full time

    We have an exciting opportunity for a Front Office Supervisor to join our highly successful team here at our Number 16 Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...

  • Front Office Supervisor

    2 days ago

    London, United Kingdom Number 16 Hotel - Front of House Full time

    We have an exciting opportunity for a Front Office Supervisor to join our highly successful team here at our Number 16 Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...

  • Front Office Supervisor

    57 minutes ago

    London, United Kingdom Number 16 Hotel - Front of House Full time

    We have an exciting opportunity for a Front Office Supervisor to join our highly successful team here at our Number 16 Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...

  • Front Office Graduate

    3 days ago

    London, United Kingdom Front Office - The Landmark London Full time

    The Landmark London is looking for you to be our **Front Office Graduate!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Graduate **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and Edgware...

  • Front Office Supervisor

    4 weeks ago

    London, United Kingdom The Ned Full time

    **Front Office Supervisor**: We are looking for an experienced and passionate Receptionist to work as a Front Office Supervisor at The Ned. The role will be responsible for running the desk when on shift and supervising the team to ensure a seamless guest experience. If you are passionate about hospitality and have experience as a Front Office Supervisor or...

  • Front Office Supervisor

    18 hours ago

    London, United Kingdom The Ned Full time

    **Front Office Supervisor**: We are looking for an experienced and passionate Receptionist to work as a Front Office Supervisor at The Ned. The role will be responsible for running the desk when on shift and supervising the team to ensure a seamless guest experience. If you are passionate about hospitality and have experience as a Front Office Supervisor or...

  • Front Office Supervisor

    2 days ago

    London, United Kingdom Platinum Hospitality Full time

    **R**ole**:Front Office Supervisor** **Location**:Wembley** **Salary / Rate of pay**:£25,000 p.a.** *** Platinum Recruitment is working in partnership with a popular hotel in the Wembley area of London and we have a fantastic opportunity for a Front Office Supervisor to join their team. *** **What’s in it for you?** Besides the fantastic opportunity...

  • Front Office Supervisor

    5 days ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ11016 **Date Posted**:3 May **Salary**:14.04 At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Front Office Supervisor**, you are the first and last person our...

  • Front of House Graduate

    1 week ago

    London, United Kingdom Front Office Full time

    Are you a dynamic and ambitious individual with a passion for the luxury hospitality industry? If you are ready to embrace a journey of growth and development, we invite you to submit your resume! Elevate your career by joining our independently owned hotels as a **Front of House Graduate, **and you will start your progression towards becoming a valuable...

  • Front Office Supervisor

    1 week ago

    London, United Kingdom artotel Full time

    « Back to Search Page New Hotel opening!  Front Office Supervisor We are recruiting for  Front Office Supervisor  for one of the Coolest New opening Hotels coming to Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident is about to hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline...

  • Night Front Office Clerk

    7 days ago

    London, United Kingdom Front Office - The Landmark London Full time

    The Landmark London is looking for you to be our **Night** **Front Office Clerk**! Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Night** **Front Office Clerk** at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker...

  • Front Office Supervisor

    1 week ago

    London, United Kingdom Park Plaza London Riverbank Full time

    **Department**: Front Office **Job Level**: Team Leader **Job Type**: Full Time **Job Reference**: req8658 **Date Posted**: 22 May At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Front Office Team Leader**, you are the first and last person our guests see. Your helpful, can-do...

  • Front Office Supervisor

    1 hour ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Job Reference**:REQ9244 **Date Posted**:2 August At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Front Office Team Leader**, you are the first and last person our guests see. Your helpful, can-do approach...

  • Front Office Supervisor

    1 week ago

    London, United Kingdom Park Plaza Westminster Bridge London Full time

    **Department**: Front Office **Job Level**: Team Leader **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9543 **Date Posted**: 15 September At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Front Office Team Leader**, you are the first and last person our guests...

  • Front Office Supervisor

    1 week ago

    London, United Kingdom DoubleTree Docklands Full time

    **Hourly rate: £13/hour** **Full time role, shift patter: 7am-3pm, 3pm-11pm, middle shifts (can differ depending on business needs 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm)** **The DoubleTree Docklands **is located in a 17th-century building once housed London's last dry shipbuilding dock. With this unique mixture of old heritage and modern service, this 378...

  • Front Office Supervisor

    1 week ago

    London, United Kingdom Hilton Full time

    **Hourly rate: £12/hour** **Full time role, shift patter: 7am-3pm, 3pm-11pm, middle shifts (can differ depending on business needs 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm)** **The DoubleTree Docklands **is located in a 17th-century building once housed London's last dry shipbuilding dock. With this unique mixture of old heritage and modern service, this 378...

  • Night Front Office Supervisor

    1 week ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Job Reference**:REQ8037 **Date Posted**:6 March At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Front Office Supervisor**, you are the first and last person our guests see. Your helpful, can-do...

  • Front Office Supervisor

    5 days ago

    London, United Kingdom Andaz Liverpool Street Full time

    Summary **Front Office Supervisor** **Salary**: £27,500 + Service Charge* (Conditions Apply*) At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Just some of the benefits you will enjoy as a **Front Office Supervisor** at Andaz...