Client Service Delivery Assistant

3 weeks ago

London, United Kingdom Createmaster Full time

**About Us**

Createmaster are market leaders in the delivery of structured data, asset information and digital O&M solutions to the UK construction industry. Part of the Build Data Group of companies, Createmaster is the largest provider in a niche sector with around 40% market share and looking to continue our long-term growth rate of around 20% per year. Our clients know us as experts in our field and trust us to advise upon and deliver their most prestigious construction projects - these long-term relationships are built upon the foundation of our mantra “Do What You Say You Will Do”. As a growing business, there are opportunities for further career development and advancement for high achievers.

**The Role**

Opportunities to progress through internal promotion are there for the taking. Our Client Service Delivery Leads, Project Managers and Team Managers started their careers as Client Service Delivery Assistants.

**About You**

With excellent communication skills, both written and verbal, you will have previous experience gained in a compliance, auditing or project administration role. Your will be experienced in inbound and outbound call handling, be highly organised, exceptionally detailed orientated and have a proactive approach to your work. You will possess a can-do attitude, be target-driven, results-oriented, and have a hunger to learn and progress.

Coupled with a genuine interest in the construction sector, you will have excellent PC skills, including MS Word and MS Excel. Experience in the use of project management tools including Jira, Freshworks, or similar would be advantageous.

**Benefits**

Throughout Creatmaster and the wider BuildData Group, our people contribute a powerful blend of talent, knowledge and experience that is embodied within the solutions and services we offer. Our core corporate values can be summed up by the acronym DATA - we like to say we’re a ‘DATA’-driven company.

**D**ifferent - We celebrate diversity. Being bold enough to question convention is crucial to finding better ways to operate. We build on the unique strengths and ideas of our people to create solutions.

**A**gile - Technology never stands still, and neither do we. We are always on the lookout for new ways to do things and help our customers derive more value from their business and data to maintain a cutting edge.

**T**ransparent - We are clear and open in the way that we function and communicate. We advocate respect and transparency to get the best from our colleagues, clients and industry regulators. Better visibility empowers better insights and decisions.

**A**chievement - We are passionate about outcomes and continual improvement. And we know these things matter to our people and our customers, so we focus on development. We help all our stakeholders gain tangible, measurable benefits that contribute towards quality and growth.

At the BuildData Group, our commitment to diversity and inclusion is at the core of who we are and what we do. We know that having diverse and inclusive teams has a positive impact on our business and customers and helps to generate better ideas to solve the complex problems of an ever-changing world. Being different is central to our DATA values, where we celebrate diversity and build on the unique strengths of our people. We know we’re all equally different, so no matter who you are, how you think, or where you’re from - you are welcome here

If you’re looking for a fun, sociable place to work and a new career challenge, look no further. We are always on the lookout for top industry talent and untapped potential.

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Private medical insurance
- Referral programme
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: Hybrid remote in LONDON

Reference ID: Client Service Delivery Assistant

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