Receptionist - Trinity House

Job reference

001878

Date posted

05/09/2023

Application closing date

27/09/2023

Location

Maidstone

Salary

£22,160 - £23,218 per annum (Grade 5)

Package

Blank

Contractual hours

Blank

Basis

Blank

Job category/type

Housing

Attachments

Blank

Job description
- About the Role:
We have an exciting opportunity at our central Community Hub in Maidstone (Trinity) for a receptionist to be the face of our Housing and Inclusion Team and the first point of contact for people approaching for housing and homelessness support and guidance.

Trinity is a former church in central Maidstone, which has 23 units of temporary accommodation on the upper floors with the Housing and Inclusion team being based on the ground floor which operate advice and support for people facing homelessness or other housing and health related issues. The building also has a training and resource space on the ground floor which is utilised by internal and external stakeholders.

The post holder will be required to manage a busy reception effectively, managing competing priorities and communicating with a verity of people. The post will also be required to support the day-to-day management of the ground floor area’s including setting up for external meetings, managing the calendar and associated diaries.

About You:
We are looking for someone who has experience of providing administrative support, has excellent organisational, IT, customer care and communication skills.

You will need to be highly motivated, work well within a team as well as your own initiative, with the ability to prioritise and complete a variety of administrative tasks in a busy environment.

You must be empathic towards households facing a housing/homeless crisis and can work well under pressure.

Selection Process:
About Us:
Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy.

We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

Our Offer:
A range of benefits including:

- Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
- Employee Assistance Programme which provides confidential & independent information and access to counsellors
- Local Government Pension Scheme (LGPS)
- Life Assurance - three times your annual salary (for members of the LGPS)
- Generous holiday entitlement with the option to buy additional leave
- Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
- Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
- A wide range of flexible working opportunities
- Annual flu vaccine
- Cycle to work scheme
- Staff benefits discounts on leisure, eating out, holidays and shopping
- Excellent learning and career opportunities for committed individuals
- A professional fee payment, if required for the role

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

Interview Date: Friday 6th October 2023