Resource Planner

2 weeks ago

Hertfordshire, United Kingdom Eden Brown Full time

My Housing association client is currently looking for a Resource planner to join their team on temporary basis for 3 months ongoing at the rate of £18.53 umbrella an hour. This is to join their team in the Stevanage office

**Job Summary**

They are looking for diligent and resilient person responsible for making sure their repairs and maintenance service is efficiently delivered and is highly customer focused. The organisation one of the largest social landlord in the country with 360,000 residents, and our repairs and maintenance service is critical to our success.

As a Resource Planner, you'll be tasked with allocating appointment slots to arrange repairs to residents' properties, and track the progress of our team of maintenance operatives to ensure these repairs are completed within their priority deadline. They'll look to you to block out holiday, sickness and staff training time in operatives' diaries, as well as schedule any necessary follow-on works.

Some of the other duties include:

- Contact all customers reminding them of the following day appointments
- Check the previous day's diary to ensure all jobs were completed and closed down
- Check operatives are attending appointments throughout the day
- Ensure all operatives are fully utilised with mínimal travel time in order to maximise productivity

Ideally, you'll already have demonstrable experience of working with resource scheduling software in a logístical customer focused environment and experience of scheduling teams within a repairs and maintenance environment. Excellent interpersonal and communication skills with an aptitude for close team working are essential.

The role will be predominantly home-based, but training will be in the Office.

Should your skills match the above please send through your updated CV

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

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