Hotel Receptionist

6 months ago

Wakefield, United Kingdom Wakefield Limes Hotel Full time

**Job Overview**:
**Responsibilities**:

- Greet and welcome guests upon arrival
- Check-in/check-out guests efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and concerns promptly and professionally
- Process reservations and cancellations accurately
- Maintain a tidy and organized front desk area
- Provide information about hotel services, facilities, and local attractions
- Assist with administrative tasks as needed

**Skills**:

- Experience in the hospitality industry is preferred
- Proficiency in multilingual or bilingual communication is a plus
- Strong phone etiquette skills
- Excellent guest service abilities

**Job Type**: Zero hours contract

Pay: £10.00-£12.00 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Weekend availability
- Weekends only

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Wakefield: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

Reference ID: Rec 188

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