Hotel Receptionist

4 days ago


Wakefield, United Kingdom Campanile Hotel Wakefield Full time

**Job Summary**:
**Duties**:

- Greet and assist visitors in a professional manner
- Answer and direct phone calls
- Maintain a tidy reception area
- Manage incoming and outgoing mail
- Manage bookings, check in and check out
- Assist with clerical tasks such as data entry and filing
- Use Opera PMS system (changing later this year) Full training given.
- Handle office equipment and supplies inventory
- Support all front of house tasks as part of a small team, i.e table service and drinks service.

**Qualifications**:

- Proficient in Google Suite and Microsoft Office

Previous Hotel Reception experience and or in an office setting preferred
- Excellent phone etiquette and communication skills
- Strong organizational abilities
- Basic accounting duties including balancing shift work.
- Ability to type efficiently
- Familiarity with basic administrative tasks
- Capability to computerize information accurately

This position offers the opportunity to develop administrative skills in a professional office environment.
- Five days over seven with weekend work on a rolling rota basis. Approximate 8 hour shifts.
- Early shift starts at 7am
- Late shift finish - 11pm
- Two days off per week

**Job Type**: Zero hours contract

Pay: £11.44 per hour

Expected hours: 35 - 39 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Holidays
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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