Supported Housing Assistant

4 days ago

Preston, United Kingdom CC Housing Management Full time

To support the day to day running of all CC Housing Management Ltd property portfolio, alongside the Housing Officers: to include support with interviewing applicants, discussing benefit needs, signposting for welfare advice, overseeing rent and supporting with issues regarding payment.

To ensure that the housing provision continues to be a quality living environment. You will be responsible for assisting with allocating the right residences for the right tenants. You are required to make sure properties are kept in good condition and well maintained through regular inspection and satisfaction surveys. All applicants for housing require approval for social housing status, therefore you will assist the Supported Housing Officer in ensuring the additional care and support needs for the tenant are being delivered and if there are any concerns, report to appropriate professionals.

**MAIN TASKS**:
1. To consistently meet and exceed performance targets relating to the service and to keep full, accurate and timely records, including the updating of computer system records.

2. To liaise with the Supported Housing Officer, Manager, tenants and contractors as necessary to maximize the objective of providing a quality service.

3. To take appropriate action to protect CC Housing Management Ltd including identifying any activities which may result in damage to property or undue annoyance to the tenants.

4. To ensure all equipment in each property is in good working order, maintained in a clean and functional state of repair, and all repairs needed in the communal areas are documented and reported.

5. To positively promote the image of CC Housing Management Ltd in all dealings with tenants and colleagues and other agencies by providing a professional and quality service.

6. To provide a presence, in support of tenants, undertaking regular visits to site and reporting any suspicious or actual acts of nuisance particularly in relation to drug or alcohol activity and rubbish at the site.

7. To administer and support the collection of all service charges and chasing of Housing Benefit enquiries.

8. To deal with customer enquiries, complaints, and compliments, in person, in writing and on the telephone, to a high standard, relating to but not exhaustive in relation to antisocial behaviour, rent, repairs, property and estate matters. Matters will be dealt with effectively to ensure that service requests and enquiries are dealt with effectively in line with the company’s service standards.

9. To receive and record information regarding housing or maintenance issues ensuring the completion of appropriate paperwork including the logging and reporting to the housing manager all information as required.

10. To have regard for Health & Safety issues relating to tenants of the buildings and identify areas of concern. To report such matters to the relevant people e.g., hazardous objects, failed lighting, and poor condition.

11. To support the Housing Officers in preparing written reports in respect of any acts of vandalism, damage or other breaches of the tenancy for the attention of the Supported Housing Manager.

12. To regularly monitor the grounds maintenance service and that work is carried out to the standards set out in the specification. To report any on-going concerns to the Supported Housing Manager.

13. To assist and support in the development of continuous service improvements by supporting and partaking in service improvement groups, training sessions, workshops, focus groups and other projects as required.

14. To provide administration support to officers of CC housing management

15. To partake in the out of hours call out rota and all duties assigned whilst on the rota.

16. To undertake any other duties and responsibilities as are within the spirit of the job purpose, the title of the post and its grading.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Work Location: One location

  • Supported Housing Assistant

    6 months ago

    Preston, United Kingdom CC Housing Management Ltd Full time

    **About Us** We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues,...

  • Senior Supported Housing Officer

    7 months ago

    Preston, United Kingdom CC Housing Management Ltd Full time

    **About Us** We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues,...

  • Supported Housing Officer

    6 months ago

    Preston, United Kingdom CC Housing Management Ltd Full time

    **About Us** We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues,...

  • Supported Housing Officer

    7 months ago

    Preston, United Kingdom Ready 4 Home Housing Support CIC Full time

    We are on a mission to put an end to homelessness! Are you looking for an exciting opportunity where you will develop your skills and knowledge? Are you passionate about supporting and empowering people? Are you motivated by a varied role where no two days are the same? If you have answered yes to any of these questions, then we may have your perfect...

  • Housing Administrator

    3 weeks ago

    Preston, United Kingdom Service Care Solutions - Housing Full time

    Housing AdministratorPrestonPermanent ContractFull Time£21,000.00 to £23,000.00 per year We are recruiting for a Housing Administrator to join a leading Housing Association in Preston. This is an excellent opportunity to bring your administrative expertise and customer service skills into a housing-focused role, contributing to the success of a dynamic...

  • Housing and Welfare Officer

    7 months ago

    Preston, United Kingdom CC Housing Management Ltd Full time

    **Job description** The overall aim of this role is to support CCHM’s wider vision in reducing the total number of people homeless or at risk of homelessness. You will have the ability to work within a small team and lead in Preston on projects within the organisation during a period of growth and change. To assist the Supported Housing Manager in the...

  • Night Duty Housing Officer

    7 months ago

    Preston, United Kingdom CC Housing Management Ltd Full time

    **About Us** We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues,...

  • Night Duty Housing Officer

    7 months ago

    Preston, United Kingdom CC Housing Management Ltd Full time

    This role is Monday to Friday 8.00pm to 4.00am and Saturday to Sunday 4.00pm to 4.00am. Based on 4 to 5 nights per week with the opportunity to cover absences and annual leave. **About Us** We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive...

  • Support Coordinator

    6 months ago

    Preston, United Kingdom CC Housing Management Ltd Full time

    **Job description** The overall aim of this role is to support CCHM’s wider vision in reducing the total number of people homeless or at risk of homelessness. You will have the ability to work within a small team and lead in Preston on projects within the organisation during a period of growth and change. To assist the Supported Housing Manager in the...

  • Support Coordinator

    6 months ago

    Preston, United Kingdom CC Housing Management Ltd Full time

    **Job description** The overall aim of this role is to support CCHM’s wider vision in reducing the total number of people homeless or at risk of homelessness. You will have the ability to work within a small team and lead in Preston on projects within the organisation during a period of growth and change. To assist the Supported Housing Manager in the...

  • Housing Support Advisor

    2 days ago

    Preston, Lancashire, United Kingdom Community Gateway Association Full time

    We are seeking a Housing Support Advisor to join our team at Community Gateway Association. As a Housing Support Advisor, you will provide support and guidance to customers who are experiencing difficulties with their homes. This may include assisting with repairs and maintenance, providing information on housing options, and helping customers to access...

  • Housing and Customer Service Coordinator

    7 hours ago

    Preston, United Kingdom Your Housing Group Full time

    Job Introduction **Job Title: Housing and Customer Services Coordinator (Older Peoples Services)** **Salary: £26,000** **Contract: Permanent** **Location: Regional - Lancashire** **Weekly Hours: 35 hours per week** **So. What is this role exactly?** This is an exciting opportunity for 3 Housing and Customer Services Coordinators to join an existing...

  • Housing Support Specialist

    4 weeks ago

    Preston, Lancashire, United Kingdom 4Recruitment Services Full time

    About the RoleWe are seeking a dedicated Housing Support Specialist to join our team at 4Recruitment Services. This is an exciting opportunity to provide accommodation based support to young people aged 16-24 who require assistance in housing and training needs.The ideal candidate will have experience working with vulnerable client groups, delivering...

  • Housing Support Specialist

    6 days ago

    Preston, Lancashire, United Kingdom Seetec Business Technology Centre Full time

    Housing Support SpecialistJob OverviewWe are seeking a highly skilled and compassionate Housing Support Specialist to join our team. As a key member of our organization, you will play a vital role in supporting individuals with their housing needs, ensuring they receive the best possible care and assistance.Key ResponsibilitiesManage a caseload of...

  • Housing Pathways Support Manager

    2 weeks ago

    Preston, United Kingdom Community Gateway Association Careers Full time

    Homeless Prevention - Housing Pathways Support Manager£38,850 per annum (37 hours)You will work as part of the Housing Pathways Team which encompasses teams who work together to support people housed through the Rough Sleeper Initiative (RSI), Intensive Housing Management (IHM) or live at The Spires, a 26-bed supported accommodation service for people who...

  • Housing Assistant

    7 months ago

    Preston, United Kingdom Bridge of Hope Full time

    Eden Brown are seeking a highly efficient and reliable Housing Assistant on a 3 month temporary assignment working for a well known Housing provider in Preston This role is working in the office full time - 35 hours a week Monday - Friday Key Responsibilities: - Maintain and update IT systems ensuring there are accurate records of all work planned and...

  • Housing Support Worker

    2 weeks ago

    Preston, United Kingdom Service Care Solutions Full time

    Housing Support Worker Preston Independent Living Service Permanent Contract Full Time £23,000 per yearWe are recruiting for a Housing Support Worker on behalf of a Housing Association in Preston. This role involves providing high-quality support to individuals, promoting independence, and ensuring a safe and well-maintained living environment.THE ROLE As a...

  • Homeless Support Worker

    6 months ago

    Preston, United Kingdom TKB Housing CIC Full time

    To conduct daily welfare checks on individual tenants and properties, monitoring and recording any violations of the tenancy. To provide structured support sessions on an individual basis, assisting with any needs detailed such as coordinating doctors’ appointments, assisting with financial and benefits issues, and providing emotional and psychological...

  • Housing Support Worker

    4 weeks ago

    Preston, United Kingdom Service Care Solutions Full time

    Housing Support Worker Preston Independent Living Service Permanent Contract Full Time £23,000 per year We are recruiting for a Housing Support Worker on behalf of a Housing Association in Preston. This role involves providing high-quality support to individuals, promoting independence, and ensuring a safe and well-maintained living environment. THE...

  • Housing Support Worker

    4 weeks ago

    Preston, United Kingdom CV-Library Full time

    Housing Support Worker Preston Independent Living Service Permanent Contract Full Time £23,000 per year We are recruiting for a Housing Support Worker on behalf of a Housing Association in Preston. This role involves providing high-quality support to individuals, promoting independence, and ensuring a safe and well-maintained living...