Receptionist - Part-time (Temporary with

3 weeks ago


Chelmsford, United Kingdom Primary Care Careers Full time

**About the Role**:
The main responsibilities of the role include:

- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.

The post-holder will need to:

- demonstrate the ability to respond to the needs of a diverse population,
- demonstrate the ability to work in pressured situations,
- demonstrate initiative, enthusiasm, and empathy with patients,
- have excellent communication skills,
- be confident to manage a variety of tasks efficiently,
- have a good knowledge of general practice,
- have a working knowledge of SystmOne - this would be advantageous, but is not essential.

**About Us**:
Chelmer Village Surgery is a small practice, serving a patient population of 4800 patients. We use a SystmOne clinical system. Supporting your work life balance and professional development is important to us.

**Disclosure and Barring Service Check



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