Receptionist - 20 Hours a Week

1 month ago


Chelmsford, United Kingdom Primary Care Careers Full time

**About the Role**: Chelmer Medical Partnership have an opportunity for a part time medical receptionist to join their team on a part-time basis, working 20 hours a week. In this essential front-line position, the post-holder will be responsible for ensuring that appointment bookings are well-managed, that a safe, high-quality service is delivered to all of our patients and that patient queries are answered.

The main responsibilities of the role include:

- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.

The standard shift patterns at the practice are:
8.00am - 1.00pm

1.00pm - 6.30pm

8.00am - 6.30pm

The successful applicant will have an excellent telephone manner, be a team player and have the ability to work under pressure and problem solve.

Previous experience of working in primary care and knowledge of SystmOne would be desirable, but not essential as full training will be provided.

**About Us**:
The benefits of joining our organisation include:

- Access to the NHS pension
- NHS benefits - such as discounts on shopping, food and travel
- Competitive rates of pay
- Uniform

***

**Disclosure and Barring Service Check



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