Hospitality Team Member

3 weeks ago


Chorlton cum Hardy, United Kingdom Jerk junction Chorlton Full time

At Jerk Junction, we're on a mission to revolutionise Jamaican cooking by bringing the flavours of the Caribbean to you at lightning speed. Our goal is simple: to elevate the art of slow-cooked Jamaican cuisine and make it accessible for the fast-paced lifestyles of today.

We specialise in authentic Jamaican dishes - all cooked to perfection using traditional methods and spices that capture the essence of Jamaica. But here's the twist: we're not your ordinary sit-down restaurant.

At Jerk Junction, we're all about grab-and-go convenience without compromising on quality. Whether you're in a rush during your lunch break or craving a taste of the island on the move, we've got you covered. Our dishes are prepared with care and served up swiftly, so you can savour every mouthwatering bite wherever you are.

So join us at Jerk Junction, where we're bringing the slow-cooked flavours of Jamaica to the fast-paced world - because great food should never be rushed, but it should always be enjoyed, even on the go.

Overview: We are seeking a dedicated and customer-oriented Hospitality Team Member to join our team. As a member of our hospitality team, you will play a crucial role in providing exceptional service to our guests. This is an exciting opportunity to work in a fast-paced environment and contribute to creating memorable experiences for our customers. Responsibilities:

- Greet and welcome guests with a friendly and professional demeanor
- Provide excellent customer service by anticipating and fulfilling guest needs
- Take orders and serve food and beverages promptly and accurately
- Upsell menu items and promote special offers to enhance the guest experience
- Assist in food preparation and ensure proper food safety practices are followed
- Maintain cleanliness and organization of the restaurant, kitchen, and dining areas
- Collaborate with team members to ensure smooth operations and efficient service
- Handle guest inquiries, concerns, and complaints in a professional manner
- Adhere to all company policies, procedures, and health and safety regulations
- Perform other duties as assigned Requirements:

- Previous experience in the hospitality industry is preferred but not required
- Strong time management skills with the ability to prioritize tasks effectively
- Knowledge of basic math for handling cash transactions
- Familiarity with food safety regulations and best practices
- Ability to work well under pressure in a fast-paced environment
- Excellent communication and interpersonal skills
- Team player with a positive attitude and willingness to help others
- Flexibility to work evenings, weekends, and holidays as needed

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Supplemental pay types:

- Performance bonus

**Experience**:

- customer Service: 1 year (required)
- Food preparation: 1 year (required)

Work Location: In person

Expected start date: 01/07/2024



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