Customer Service Advisor
2 weeks ago
**Role Overview**
My Client, Coop Group in Manchester are recruiting Customer Services Advisors to join their offices
in central Manchester.
The role involves providing customer support across Coop's Membership & Ecommerce/Food departments.
Full training will be provided however, you will need a good understanding of IT systems and previous experience in a contact centre/customer facing role is essential.
You will be working in a state-of-the-art office based 2 minutes away from Victoria train and tram station and 3 minutes away from Shudehill bus station. The office has a fully equipped gym, a restaurant and coffeehouse in addition to an onsite shop andpost office.
**ROLE PURPOSE**
- Answering calls to resolve customers queries relating to Membership, Food and E-Commerce
- Administration duties
**Requirements**:
- Excellent customer service skills
- Good IT skills with knowledge of using Excel, Microsoft Office 365
- Previous experience of working in a contact centre environment or customer facing role
- Confident telephone manner
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
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