Warden (Sheltered Housing)

1 week ago

Birmingham, United Kingdom Hamstead Housing Ltd Full time

**Position Summary**: The Warden for Sheltered Housing is responsible for creating a welcoming, secure, and supportive environment for all residents. Through thoughtful engagement, participation, and care, the Warden facilitates an atmosphere that fosters trust, confidence, and the holistic well-being of those under supervision.

**Key Responsibilities**:
**Creating a Positive Environment**:

- Establish and maintain a warm, friendly, and secure atmosphere within the housing facility.
- Engage with residents in a way that instills trust, reassures their safety, and promotes confidence.

**Leisure and Developmental Activities**:

- Plan, organize, and participate in various games and leisure activities tailored to the residents' interests and abilities.
- Aim to encourage emotional, social, physical, and intellectual development through these activities.

**Resident Well-being and Support**:

- Ensure all material needs of the residents are met in a timely and satisfactory manner.
- Attend to resident concerns, working diligently to resolve issues and meet their unique needs.
- Provide individual counselling or group therapy sessions as required, ensuring emotional and mental well-being.

**Community and Family Engagement**:

- Establish and maintain open lines of communication with members of the neighboring community to foster a sense of inclusion and mutual respect.
- Actively communicate and engage with the residents' family and friends, ensuring they are informed of their loved ones' well-being and any significant events or developments.

**Inter-Team Communication**:

- Maintain regular contact with other housing staff, ensuring a cohesive and unified approach to care and support.
- Collaborate with social workers to address specific resident concerns, create care plans, and ensure the overall welfare of the residents.

**Documentation and Reporting**:

- Accurately maintain resident records, ensuring all data is up-to-date and reflects their current status.
- Draft detailed reports on resident progress, any challenges faced, and the measures taken to address those challenges.
- Ensure all documentation is in line with regulatory and organizational guidelines.

**Qualifications**:

- Previous experience in sheltered housing, elder care, or a similar role preferred.
- Strong interpersonal and communication skills.
- A compassionate, understanding, and patient disposition.
- Ability to handle challenging situations with tact and professionalism.
- Familiarity with basic counselling techniques and group facilitation.
- Knowledge of best practices in sheltered housing and resident care.

**Working Conditions**:

- This position may require working during non-traditional hours, including evenings and weekends.
- Must be able to handle emotionally charged situations and remain calm under pressure.

**Benefits**:

- Competitive salary.
- Opportunity to make a genuine difference in the lives of many.
- Continuous professional development opportunities.
- [Other benefits as provided by the organization].

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£33,000.00 per year

**Benefits**:

- Language training provided

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Tips
- Yearly bonus

**Experience**:

- working with people with challenging behavior: 1 year (required)

**Language**:

- English (required)

Ability to Commute:

- Birmingham (required)

Ability to Relocate:

- Birmingham: Relocate with an employer provided relocation package (required)

Work Location: In person

Application deadline: 28/11/2023
Reference ID: 191
Expected start date: 14/11/2023

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