Hotel Receptionist

6 months ago

Fareham, United Kingdom Quob Park Estate & Hotel Full time

**About us**

First mentioned in the Doomsday Book in 1086, Quob Park Estate comprises 170-acres nestled within a ‘Natural Clos’ in the heart of the Hampshire countryside and is focussed on producing a range of Exceptional English Sparkling Wines that highlight the intrinsic characteristics of the terroir of Quob Park. Quob Park offers a range of tours, tastings and events, and through its wine merchant brand, Great Cellar, offers a Wine Club membership with significant discounts and priority access for all offerings including: wine, food boxes, vintage bar box hire, Wine & Pairings experiences and luxury stays. Ultimately, Quob Park provides Exceptional Gourmet Experiences and a Retreat from The Everyday.

Overview:
**Duties**:

- Greet and welcome visitors in a professional and friendly manner
- Answer incoming phone calls and direct them to the appropriate person or department
- Provide accurate information to callers and assist with inquiries
- Perform data entry tasks to update records and maintain databases
- Manage incoming and outgoing mail, packages, and deliveries
- Schedule appointments and maintain calendars for staff members
- Assist with general administrative tasks such as filing, photocopying, and scanning documents
- Maintain a clean and organized reception area
- Help with Adhoc projects and Wine related tasks.
- Cover Spa reception as required.

Qualifications:

- Previous experience in an administrative or receptionist role preferred
- Proficiency in using a Computer.
- Strong data entry skills with attention to detail
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills.

Evenings and weekends are a must.

**Salary**: £11.00-£12.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Company pension

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

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