Workplace Host

Overview:
We are seeking a friendly and customer-oriented Workplace Host (FTC) to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional Customer Service and ensuring a positive experience for all colleagues, contractors and visitors.

Please note that this is a Fixed Term Contract positon.

**Duties**:

- Greeting employees and announces clients, applicants, and visitors. Arranges escorts as needed. Issue’s visitor passes and validates parking
- Assists with scheduling and preparing meeting and conference rooms. Coordinate’s setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition ahead of meetings. Arranges video and/or web conferencing as needed
- Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed.
- Maintains neat appearance reception area, conference rooms and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed
- Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed
- Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management
- Responds to community requests and complaints regarding Workplace Experience services
- Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers, assisting with logging hazards on the CBRE system.
- Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues

Qualifications:

- Previous experience in a Receptionist/Guest Service role preferred
- Excellent communication skills
- Strong phone etiquette
- Ability to work well under pressure in a fast-paced environment
- Knowledge of restaurant or hotel operations is a plus

If you enjoy helping others, have a passion for providing top-notch service, and thrive in a dynamic setting, we would love to hear from you.

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months

Pay: £12.00 per hour

Expected hours: 16 per week

**Benefits**:

- Company car
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

Reference ID: WPH W