Radiology Administration Team Leader

3 weeks ago

Oxford, United Kingdom Nuffield Health Full time

HEAD OFFICE

Radiology Administration Team Leader

**Radiology Administration Team Leader**

**Nuffield Health Oxford Hospital | Permanent Contract | Full time**

**Up to £26,000 per annum dependent on experience**

**37.5hrs per week**

We’re the UK’s largest Healthcare Charity and this is an exciting time for our national Diagnostic Imaging service. We’ve invested in state-of-the-art equipment and we’ve just welcomed our new Diagnostic Imaging Director into their crucial role. Now, we’re ready to drive the standard in patient care like never before - and it starts with you.

An exciting opportunity has arisen to join the Diagnostic Imaging Department as a Radiology Administration Team Leader.

We are looking for an enthusiastic and patient focused individual with good communication skills, with an ability to work effectively as part of a team as well as independently and able to work under pressure.

You will lead a team of administrators who will be the first point of contact for patients. You will liaise closely with the clinical teams to ensure patients receive timely and appropriate appointments.

We are a friendly department of 24 permanent staff, this comprises of admin, HCAs and Radiographers. The department is across two floors covering CT, MRI, Interventional Radiology, Fluoroscopy, X-ray, Mammography and Ultrasound.

**As a Radiology Administration Team Leader, you will**:

- Work flexible hours to accommodate the opening and closing of the DI department. 0800 -2000 Monday to Thursday and 0800-1800 on Fridays.
- Ensure all policies and procedures are adhered to by yourself and your team.
- Provide and efficient appointment choice to patients, consultants and other referrers with due regard to the urgency of the request.
- Have deep and detailed understanding of procedures and the preparation required.
- Register patients on arrival.
- Attend to any queries from patients and consultants.
- Book other services that may be necessary for a patients care, eg blood tests.
- Actively promote The Manor and Nuffield Health.
- Be fully competent with CRIS, PACS, IEP and PIMS.
- Demonstrate excellent verbal, written and interpersonal communication skills, with a strong emphasis on excellent customer service.
- Ensure high standards of cleanliness and presentation are maintained within the department at all times.
- Be able to implement change, multi-task and work under pressure.
- Take charge of rotas and annual leave for your team.
- Train new staff members and ensure all mandatory training is up to date.
- Undertake tasks as designated by the Radiology Manager.

**Person Specification - Essential**
- Computer skills.
- Customer service experience.
- Worked in a medical environment.
- Booking and administration experience.

**Person Specification - Desirable**
- Radiology experience.
- Flexible to work shifts that accommodate the opening hours of the department.

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From advice on your financial and emotional wellbeing to private healthcare, gym membership and more. At Nuffield Health, we take care of what’s important to you.

**Nuffield Health Oxford**

Our modern hospital is based within a stone’s throw of the historic City of Oxford, a world-renowned centre of excellence for surgical and medical expertise. We are proud of the wonderful environment and team we have established, providing our patients with first class care. We operate 6 well equipped and modern operating theatres with 64 well-presented ensuite rooms.

We cater for inpatient and day care, providing a broad range of surgical specialties and clinics including Paediatrics, Oncology, Interventional Cardiology & Radiology, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology as well as women’s and men’s health clinics. The hospital is located with excellent transport links by road and rail, both to and from London, Thames Valley, and the Midlands.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationOxford - Oxfordshire
- Contract typePermanent
- ReferenceJR0073514

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus dis

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