Merchandiser - Supply Chain/order Book Management

4 weeks ago

Hinckley, United Kingdom Bioworld International Ltd Full time

Bioworld International (BWI) is based in Hinckley, Leicestershire, with our Bioworld Corp. partners Headquarters in Dallas, Texas USA. BWI partnered with Bioworld Corp in 2014 and we specialize in the brand management, design, manufacture, sales and distribution of the world’s greatest licensed entertainment brands. With over 120 inspirational designers, across our USA, UK, Canada, China and India offices, who develop the best in licensed apparel, sleepwear, headwear, bags and accessories. We are the most trusted partner in our industry, relied upon to bring our licensed brands and retail partners new and consistent success. Our expertise in innovative product design and merchandising allows Bioworld to create and deliver products as distinctive as the brands themselves, which makes us the global leader in Licensed products to all levels of retail distribution.

At BWI we are passionate about delivering this complete package to all levels of retail, wholesale and sales distribution across the whole of Europe, which has led to the business doubling its turnover in two years. Bioworld is focussed and committed to leading edge design, quality and customer service. Bioworld International has a passion for excellence in customer service.

We are looking for a proactive individual with experience in a customer service or supply chain role. The role is to manage the customer order from order receipt, production to delivery and invoice. You will be able to liaise with suppliers in the Far East and communicate in a timely manner to customers both internally and externally.

**Merchandiser - The Role**

Order Book Management
- Management of critical path for key retailers
- Ensure deadlines are met
- Effective problem solving

Customer Service
- Ensure clear, precise, and professional communication
- Understanding customer needs
- Ability to build professional relationships with internal and external customers

Supply Chain
- Working with suppliers in the UK and Asia
- Managing and expediting deliveries
- Working accurately with ERP system from sales order entry through to invoicing

**Key Skills and Attributes**
- Detail orientated, highly organised individual. Proactive attitude and thrives in a fast paced environment.
- Self motivated but also able to work as part of a team
- Able to manage multiple tasks accurately
- Proficient in excel
- Good communication and interpersonal skills
- Experience of ERP systems (SAP/Syspro)
- You will need to be hard working and have flexible attitude to work

If you have at least one year’s customer service or supply chain experience and you are confident you are ready to move into a challenging role with multiple accounts with demanding companies, this role might be the next exciting step in your career. If you have what it takes to join our team, please send a covering letter with your CV.

Bioworld International Ltd is an equal opportunities employer.

**Job Types**: Full-time, Permanent

**Salary**: From £27,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

COVID-19 considerations:
Masks are optional, hand sanitation stations, plastic screens in some areas

**Experience**:

- Merchandising: 2 years (preferred)

Work Location: One location

Application deadline: 24/04/2023

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