Visitor Service Assistant

4 weeks ago

Norwich, United Kingdom Norfolk County Council Full time

**Visitor Services Assistant**

**Norwich museums**

3 Posts

**Post 1**:£20,812-£21,189 Pro-Rata per annum, plus weekend enhancements (Scale C) Part-time, 24 hours per week

**Post 2**:£20,812-£21,189 Pro-Rata per annum, plus weekend enhancements (Scale C) Part-time, 18 hours per week

**Post 3**:£20,812-£21,189 Pro Rata per annum, plus weekend enhancements (Scale C) Part-time, 10 hours per week, Weekends only

Do you have experience of working in a retail, leisure or heritage environment with excellent customer care skills, experience of operating sophisticated computer systems and also cash handling skills?

You will be qualified to a minimum of level 2 but higher qualifications are not essential for these roles. You will have experience of delivering excellent customer service in a public facing role. Museum experience is **NOT **required.

Duties will include ticket sales, selling merchandise, reception duties, delivering guided tours of the Battlements & Dungeons, gallery invigilation and any other requirements of the role.

**Norfolk Museums Service is an inclusive and disability confident employer, actively seeking to increase the diversity of its workforce. As such we welcome applicants from all communities and backgrounds, particularly those which are currently under-represented in the sector.
You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

**Closing date: 03 January 2023**

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

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