Application Support Technician

6 days ago


Reading, United Kingdom Premier IT Full time

The Role:

- Provide online support to colleagues and customers
- Resolving issues on calls and making sure these are logged in a timely manner
- Recognise trends and important issues, escalating them to management if required
- Proactive in finding areas to improve and escalating these to develop the service desk
- Ensure all daily tasks are completed according to the procedures within SLA’s

The Person:

- 1st line support experience
- Knowledge of SQL
- Windows networking troubleshooting
- Willing to develop skills and learn further

In return my client is offering a salary up to £35,000 per annum and opportunities of progression within the business. If you are interested in this role then APPLY NOW. If this is not of interest to you, then send it to someone who may be suitable, and youcan get a referral fee from us.
**Please note that my client is not offering sponsorship at this time



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