Area Supervisor

3 weeks ago

Bolton, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary PT Area Supervisor - Cleaning Services**
**Reference no: Bolton 0007 3F36 / 1**
**Pay Rate: £11.59 per hour PAYE**
**This opening assignment is for 2-3 months**
**Enhanced DBS disclosure required for this role**
**Hybrid working **The purpose of the role is to ensure that operational standards are achieved and maintained in respect of customer satisfaction; contract monitoring; training of staff and employee performance across multiple sites.
**Key Responsibilities**:

- The supervision of all cleaning staff in a geographical area focusing on their performance in terms of standards of cleanliness and their behaviour whilst on duty.
- Organise and record cover cleaning when staff are absent due to sickness, holidays etc. To ensure all mobile cleaners are aware of cover rotas.
- Organise cleaning staff rotas and cleaning schedules specific to each individual building.
- Ensure additional hours, training, holiday & absence information is recorded, updated, accurate and maintained.
- Recruit, support, train and guide cleaning operatives to achieve efficient and effective service levels.
- Maintain good working relationships between management, employees, client and customers and support the practice of encouraging and reporting customer feedback.
- Work with customer representatives to address any specific requirements or concerns and report to line manager adhering to service procedures.
- Manage equipment, materials and stock levels to achieve efficient and effective service levels.
- Undertake emergency cleaning of buildings / areas as necessary.
- Always adhere to Council and service policies and procedures.
- Undertake additional work which may be required by the management team and commensurate with the grade.

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:
**Qualifications**:

- Educated to degree standard or equivalent relevant qualification and experience.
- Level 2 Cleaning Qualification or BIC’s Training.
- Current Health and Safety training.

**Skills & Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Proven supervisory experience.
- Experience of supervising multiple sites.
- Practical knowledge of cleaning methods
- Practical knowledge of the safe use of industrial cleaning equipment and chemicals
- Effective communication skills both written and oral
- Knowledge of determining necessary staffing levels to satisfy Scope of Work while remaining within labour target.
- Able to plan and organise own workload and that of a small team.
- Able to support and instruct staff and complete staff development and performance plans and reviews for team members
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
- **Please refer to the Role Requirements section above - your CV must address the requirements listed.**

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.

**Job Ref: Bolton 0007 3F36 / 1**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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