Student Operational Support Assistant

4 weeks ago


Worcester, United Kingdom University of Worcester Full time

**Student Operational Support Assistant - Reception**:
**Reception Team**:
**Location**:

- St John’s Campus**Post Type**:

- Hourly Paid**Hourly Rate**:

- £11.22 per hour plus £1.57 holiday pay**Contract Type**:

- Fixed Term - Ends 31/07/2024**Advertised On**:

- Tuesday 01 August 2023**Closing Date**:

- Sunday 13 August 2023**Interview Date**:

- Monday 21 August 2023**Reference**:

- FM2318**Please note: this opportunity is only available to current University of Worcester Students**

The Facilities Department covers a wide range of services within the University of Worcester including; conferences, reception, catering, accommodation, estates, maintenance and campus services. As a Student Receptionist this post will be mainly based across the 5 front of house areas; St Johns Reception, Charles Hastings Reception, Jenny Lind Reception, Elizabeth Garrett Anderson Reception and at the University Arena reception when staffing levels dictate between the times spanning from 07:30 to 22:00 depending on needs.

The Reception Team forms part of the hospitality team within Facilities and plays a key role within the University of Worcester and is the first point of contact for; students, potential students, conference delegates and visitors, either by telephone or in person. The role will suit a student at the University of Worcester who wishes to develop skills in customer care, event organisation, administration, communication and team working.

The successful applicant will have experience of operating in a customer care environment, liaising with customers face to face or on the phone and will have clerical and/or administrative skills. You will provide a courteous, professional and helpful welcome and assist with answering a wide range of enquiries.

Please note this a student pool position and the role is part-time, with a maximum of 20 hours per week. Exact hours and days to be agreed.

**Further details**:

- Job Description Person Specification-
We value diversity and wish to promote equality at all levels



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